Dispatcher (Trucking)

Proficient Auto Logistics; Greer (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Proficient Auto Logistics in Greer, SC seeks an energetic dispatcher to coordinate auto haulers with accuracy, courtesy and superb service, maximizing revenue for drivers and the company. The role requires strong organization, communications and problem-solving in a fast-paced environment.

You will plan loads, be the primary contact for haulers, monitor orders and ensure on-time pickup and delivery while complying with FMCSA and DOT regulations. College degree preferred.

Qualifications

• College degree preferred and/or two years of logistics experience in a trucking environment.
• Knowledge of FMCSA and DOT regulations is beneficial.
• Proficiency in Microsoft Word, Excel, Outlook and Internet.

Responsibilities

• Plan, coordinate and manage loads in an efficient and cost-effective manner.
• Serve as first point of contact for Auto Haulers and manage all aspects of the dispatch process from load assignment to delivery.
• Maintain communication with internal and external customers and ensure orders meet customer requirements.
• Monitor driver activities and prepare daily deliveries in accordance with schedules.
• Troubleshoot and resolve issues professionally.
• All other tasks as assigned.

Skills

Active listening

Customer service

Relationship building

Decision making

Organizational skills

Multitasking

Education

College degree preferred

Two years logistics experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

About Proficient Auto Logistics

Proficient Auto Logistics (PAL) is one of the nation’s largest auto transportation and logistics companies. Established through an IPO on the Nasdaq in May 2024, PAL has grown through acquisition from five to eight regional auto carriers, creating a network of more than 90 locations served across North America. Today, PAL has more than 1,650 employees and 500+ owner-operators, serving every major North American automotive OEM and moving more than four million new vehicles annually.

About Proficient Auto Logistics

Proficient Auto Logistics (PAL) is one of the nation’s largest auto transportation and logistics companies. Established through an IPO on the Nasdaq in May 2024, PAL has grown through acquisition from five to eight regional auto carriers, creating a network of more than 90 locations served across North America. Today, PAL has more than 1,650 employees and 500+ owner-operators, serving every major North American automotive OEM and moving more than four million new vehicles annually.
As a rapidly growing company, PAL is committed to industry leadership, operational excellence, and an exceptional employee and driver experience.

Job Summary

We are seeking an energetic, detail-oriented and organized dispatcher to join our operations team in Greer, SC. The Dispatcher is responsible to coordinate professional Auto Haulers across the region with accuracy, courtesy, and superb service, which allows both the driver and company to maximize their revenue and earnings potential.

Duties And Responsibilities

• Plan, coordinate and manage loads in an efficient and cost-effective manner.
• Serve as first point of contact for Auto Haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise during the process.
• Maintain a constant line of communication and positive professional relationships with internal and external customers.
• Monitor all driver’s daily activities and current orders to confirm accurate pick-up and delivery and prepare the driver’s daily deliveries in accordance with customer requirements.
• Troubleshoot and resolve issues effectively and professionally.
• All other tasks as assigned.

Skills Required

• Effective listening and strong oral, electronic and verbal communications skills.
• Excellent customer service and resolution skills.
• Relationship building skills.
• The ability to identify unscheduled opportunities and make decisions which benefit both the driver and the company.
• Highly organized and detail oriented.
• Ability to multi-task and prioritize work in a fast-paced environment and handle moderate stress environment.

Qualifications

• College degree preferred and/or two years of logistics experience in a trucking environment.
• Knowledge of FMCSA and DOT regulations.
• Intermediate proficiency in Microsoft Word, Excel, Outlook, and Internet.