Dispatcher [Pinafore Recycling Yard]

ACC Houston, LLC; Fresno (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Annual performance increases

401k with employer matching

Room for growth and career advancement

Health insurance

Paid life insurance

Paid short term/long term disability

Paid vacation and sick time

Job summary

Arcosa Crushed Concrete is seeking an organized dispatcher/administrative specialist to support truck operations, weigh stations, and customer communications. You will coordinate loads, provide directions, and manage tickets, payments, and daily reports. Bilingual Spanish is a plus.

The role expects strong Excel use, basic math, and one year of office experience, with opportunities for growth and competitive benefits in a collaborative environment.

Qualifications

• Three years of work experience with similar duties or industry.
• Basic math and 10-key adding machine skills.
• Ability to read maps and provide drivers with directions.
• General office experience and ability to operate basic office machines.
• Spanish ability is a plus.

Responsibilities

• Advise truckers of loads to pick up and payment pickup information if required.
• Answer phones, assist drivers and take customer orders from Sales.
• Operate scale to weigh incoming and outgoing trucks.
• Record information on tickets for each truck and deliveries.
• Ensure deliveries meet customer requirements and notify supervisor of needs.
• Process payments and forward to Accounts Receivable.
• Provide customer information and route inquiries to Sales as needed.
• Generate daily, weekly and monthly activity reports.
• Compile dispatch and customer summary reports for pickups and deliveries.
• Record petty cash receipts and submits to Accounts Payable.
• Read maps and provide directions to customer locations.
• Perform other duties as required.

Skills

Verbal communication

Reading & writing

Excel proficiency

Maps reading

Spanish language (plus)

Tools

Excel

Job description

• Opportunity for annual performance increases
• 401k program with employer matching
• Room for growth and career advancement
• Health insurance
• Paid life insurance
• Paid short term/long term disability.
• Paid vacation and sick time

What you'll do:

• Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required
• (May be required to provide directions using maps and utilizing Spanish translator if needed.)
• Answers phone assists drivers as needed and takes customer orders from Sales
• Operates scale to weigh incoming and outgoing trucks
• Records appropriate information on tickets for each truck including customer, job, and weight of deliveries
• Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements
• Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable
• Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered
• Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries. May forward customers to sales department for further assistance if needed
• Generates daily, weekly and monthly reports of activity
• Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials
• Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account
• Ability to read maps and provide drivers with directions to customer locations
• Performs other duties as required or assigned

What you’ll need:

• Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties
• Able to communicate with other employees and supervisors
• Perform office functions described as follows:
• Basic computer skills required including excel spreadsheets
• Basic math and 10-key adding machine skills
• Three years of work experience with similar job duties or industry
• Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine
• Ability to read maps and provide drivers with directions to customer locations
• Ability to speak and understand Spanish is a plus

Working Conditions:

• Able to stand for several hours per day and work for long periods without a break
• Able to work in dusty, noisy environment
• Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies

Arcosa Crushed Concrete is an Equal Opportunity Employer. We activate the potential of our people, care for our customers, optimize operations, integrate sustainability, and promote a results-driven culture aligned with long term value creation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.