Dispatcher [Pinehurst Recycling Yard]

ACC Houston, LLC; Pinehurst (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Annual performance increases

401k with employer matching

Room for growth and career advancement

Health insurance

Paid life insurance

Paid short term/long term disability.

Paid vacation and sick time

Job summary

Arcosa Crushed Concrete is seeking an organized dispatcher in Texas to coordinate truck loads, weigh operations, and customer communications. You will provide directions, assist drivers, and process payments while generating routine performance reports.

The role requires map-reading ability, basic office skills, and 3 years of related experience. Excellent benefits include annual increases, 401(k) with matching, health and life insurance, disability coverage, and paid vacation/sick leave.

Qualifications

• Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties.
• Able to communicate with other employees and supervisors.
• Basic computer skills including Excel spreadsheets and 10-key adding machine.
• Three years of work experience with similar job duties or industry.
• Prior general office experience of at least one year.
• Ability to read maps and provide drivers with directions; Spanish is a plus.

Responsibilities

• Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required.
• May provide directions using maps and translate with Spanish if needed.
• Answers phone, assists drivers as needed and takes customer orders from Sales.
• Operates scale to weigh incoming and outgoing trucks.
• Records information on tickets for each truck including customer, job, and weight of deliveries.
• Ensures all required deliveries to customers/jobs are met and notifies supervisor if more trucks are needed.
• Accepts checks or cash payments and records accordingly for Accounts Receivable.
• Contacts customers to verify readiness to accept loads and keeps them informed of deliveries.
• Generates daily, weekly and monthly reports of activity.
• Compiles daily reports including Dispatch Report and Customer Summary Report.

Skills

Verbal communication

Reading & writing

Maps reading

Spanish language (bonus)

Tools

Excel

Job description

• Opportunity for annual performance increases
• 401k program with employer matching
• Room for growth and career advancement
• Health insurance
• Paid life insurance
• Paid short term/long term disability.
• Paid vacation and sick time

What you'll do:

• Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required
• (May be required to provide directions using maps and utilizing Spanish translator if needed.)
• Answers phone assists drivers as needed and takes customer orders from Sales
• Operates scale to weigh incoming and outgoing trucks
• Records appropriate information on tickets for each truck including customer, job, and weight of deliveries
• Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements
• Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable
• Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered
• Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries. May forward customers to sales department for further assistance if needed
• Generates daily, weekly and monthly reports of activity
• Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials
• Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account
• Ability to read maps and provide drivers with directions to customer locations
• Performs other duties as required or assigned

What you’ll need:

• Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties
• Able to communicate with other employees and supervisors
• Perform office functions described as follows:
  • Basic computer skills required including excel spreadsheets
  • Basic math and 10-key adding machine skills
• Three years of work experience with similar job duties or industry
• Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine
• Ability to read maps and provide drivers with directions to customer locations
• Ability to speak and understand Spanish is a plus

Working Conditions:

• Able to stand for several hours per day and work for long periods without a break
• Able to work in dusty, noisy environment
• Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies

Arcosa Crushed Concrete is an Equal Opportunity Employer. We activate the potential of our people, care for our customers, optimize operations, integrate sustainability, and promote a results-driven culture aligned with long term value creation.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.