Dispatcher - Part Time

Hutchinson Regional Medical Center; Hutchinson (KS); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Paid parental leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift differential pay

Weekend differential pay

401k with match

Medical/Dental/Vision

Employee assistance program

Job summary

Hutchinson Regional Medical Center is seeking a Dispatcher for part-time hours to operate the hospital switchboard, monitor alarms, and support after-hours communications. You will disseminate information, assist with emergency responses, and maintain departmental records, ensuring clear, compliant communication with patients, staff, and external agencies.

Ideal candidates have some healthcare or office experience, strong customer service skills, and proficient computer abilities.

Qualifications

• Active listener of transmissions of various types of communication messages.
• Strong background in customer service.
• Moderate computer level skill.
• Keyboarding skills.
• Knowledge of medical terminology.
• MS Office software usage (Excel, Word).

Responsibilities

• Monitor and dispatch internal emergency response to all Kansas Standardized Emergency Codes integrated with Life and Facility Safety alarms.
• Provide and disseminate information and maintain departmental records.
• Work closely with 911 dispatches during emergency situations.
• Perform as Communication Center during Hospital Incident Command System activation for internal or external disasters such as Mass Casualty or Severe Weather situations.
• Receive after hours calls and route appropriately as directed.
• Demonstrate proficient and efficient receipt and relay of communications via switchboard, PA, written, oral, and electronic communications.
• Utilizes Hutchinson Regional on-call systems in an efficient and accurate manner including interpretation of practice and departmental schedules.
• Act in accordance with the established mission, vision, and values.
• Abide by PHI privacy and security regulations.
• Maintain effective communication with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.

Skills

Active listener

Customer service

Computer literacy

Keyboarding

Communication

Medical terminology

MS Office (Excel/Word)

Education

Associate’s Degree or higher in communications or related field

One-year office or healthcare employment

Tools

Public address systems

Job description

A brief summary of what's aheadLocation:Hutchinson Regional Medical CenterFull Time Equivalent (FTE):0.5Job position summary:Assumes responsibility for switchboard operation, alarm monitoring, after hours answering service, functions as the communications hub for the facility, disseminates information and maintains departmental records.The benefits have never been more rewarding. Here are a few things we offer:Paid Parental LeaveTuition reimbursementPaid time offHoliday premium payShift and weekend differential pay401k with a 6% employer matchMedical, Dental, and Vision coverageEmployee assistance programHere is a look at the full job description:Dispatcher - Part TimeEssential Responsibilities:Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.Monitor and dispatch internal emergency response to all Kansas Standardized Emergency Codes integrated with Life and Facility Safety alarms.Provide and disseminate information and maintain departmental records. Work closely with 911 dispatches during emergency situations.Perform as Communication Center during Hospital Incident Command System activation for internal or external disasters such as Mass Casualty or Severe Weather situationsReceive after hours calls and route appropriately as directed.Demonstrate proficient and efficient receipt and relay of communications via mastery of switchboard, public address systems, written, oral, and electronic communications.Utilizes Hutchinson Regional on-call systems in an efficient and accurate manner including the interpretation of practice and departmental schedules, demonstrating conformity with Telecommunications protocols for contacting staff.Act in accordance with the established mission, vision, and values.Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.General Responsibilities:Perform other duties as assigned.People Management Responsibilities:Does this position have people management responsibilities?: Yes No“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.\"No\" indicates that this position does not involve managing team members.Minimum Qualifications :Required Education and ExperiencenoneRequired License/Certifications/RegistrationsnonePreferred Qualifications:Preferred Education and ExperienceAssociate’s Degree or higher in communications or related field.Previous switchboard or dispatching experience.One-year office or healthcare employment.Preferred License/Certifications/RegistrationsnoneKnowledge, Skills, and Abilities :Active listener of transmissions of various types of communication messages (written, oral, and electronic communications).Strong background in customer service.Moderate computer level skill.Keyboarding skills.Demonstrated ability to communicate effectively.Knowledge of medical terminology.Microsoft Office software program utilization (Excel, Word)Physical Requirements:With or without accommodation.S edentary Work: Occasionally exerting up to 10 lbs - frequently exerting up to 5 lbs. Less than 10% of the day may be standing or walking.We provide equal employment opportunitiesHutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind.We participate in E-VerifyWe will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment. We will only use E-Verify once you have accepted a job offer and completed form I-9.