Dispatcher (nights)

United Petroleum Transports; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

United Petroleum Transports is seeking a Fleet Dispatcher to manage load dispatch, driver coordination, and safety compliance for evening shifts. Responsibilities include planning routes, tracking loads, and maintaining accurate logs in line with DOT standards.

This role requires clear communication with drivers and internal teams, attention to schedules, and the ability to prioritize multiple tasks in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• One year of dispatching or customer service experience.
• Excellent verbal and written communication.
• Knowledge of DOT regulations and standards.
• Ability to prioritize and manage multiple tasks.
• Professionalism and ability to maintain confidentiality.
• Basic computer skills (Word and Excel).

Responsibilities

• Dispatch loads and plan driver trips.
• Promote safety in all actions.
• Communicate with drivers on requirements.
• Track and trace loads in transit.
• Assign loads to drivers fairly.
• Monitor store inventories.
• Maintain DOT/ELD logs for drivers.
• Carry out duties assigned by CSC Manager.
• Support customer service as needed.

Skills

Communication

DOT Regulations

Multitasking

Confidentiality

Professionalism

Interpersonal Skills

Attendance

MS Office

Education

High School Diploma or Equivalent

Tools

MS Word

Excel

Job description

Schedule: 4 days on, 4 days off 7 pm to 7 am

The Fleet Manager is responsible for dispatching loads to our customers.

A Day in the life of a Fleet Dispatcher:

• Promote safety in all actions
• Control and complete paperwork as required
• Safely plan driver trips around load/customer expectations and safety guidelines
• Communicate with drivers regarding company and customer requirements
• Relay to customer service any issues that need to be relayed to the customer
• Assisting the drivers in planning routes and building loads
• Prioritize loads for timely delivery
• Track and trace all current loads in transit and deliveries
• Assign loads to drivers in a fair and equitable manner
• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination
• Communicate with drivers during check-ins throughout pickup, transit, and delivery
• Monitor store inventories
• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required
• Comply with all corporate policies and procedures and all health and safety policies

Additional Responsibilities:

• Carry out other duties assigned by CSC Manager as required

Qualifications

Education & Experience:

• High School Education or equivalent
• One year experience dispatching or in the customer service area

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills
• Knowledge of DOT regulations, federal and state standards
• Ability to prioritize and manage multiple projects
• Self-starter with detail oriented work habits
• Able to maintain confidentiality
• Display professional demeanor
• Good interpersonal skills; able to work well with wide range of individuals
• Demonstrate dependability through good attendance and adherence to timelines and schedules
• Basic computer skills (word & excel)
• Knowledge of basic company employment policies and procedures

Physical Requirements:

• Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity
• Occasional lifting (up to 20 pounds)