Dispatcher - Intermodal

C&K Trucking, LLC; Jacksonville (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Dispatcher to join their Jacksonville team. This role is vital in ensuring the smooth transportation of essential products, where your skills in customer service and bilingual communication will shine. As a Dispatcher, you will be responsible for assigning loads, monitoring schedules, and providing timely updates to contractors and customers alike. With a strong emphasis on teamwork and a positive work environment, this position offers a chance to make a real impact in the logistics sector. If you're ready to contribute to a company that values hard work and dedication, this is the opportunity for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid holidays

Paid vacation

Paid sick time

Employee Assistance Program

Short-Term & Long-Term Disability Insurance

Qualifications

• 1-3 years’ experience in the intermodal industry; dispatch preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Assign loads to contractors efficiently and timely.
• Monitor contractors’ schedules and update database promptly.

Skills

Bilingual (English/Spanish)

Customer Service

Conflict Resolution

Problem Solving

Multi-tasking

Communication Skills

Education

High School Diploma

College Degree (preferred)

Tools

Microsoft Excel

Microsoft Outlook

Job description

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This range is provided by C&K Trucking, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

IMMEDIATE OPENINGS!!!

Want to join a team where you are valued and your work really matters – not only to the company, but to the whole country, by facilitating transportation of essential products? A workplace where you’re celebrated for your positive attitude, strong work ethic, and dedication? We are that company! At Medlog/C&K Holdings, we’re looking for the right kind of hardworking and happy team members to keep the whole economy moving. Apply today and see where this road takes you!

Job Description and Responsibilities:

Medlog/C&K Trucking, the Drayage Specialists, is actively seeking an Intermodal Dispatcher for our Jacksonville terminal. We are looking for a qualified, bilingual (English/Spanish) intermodal dispatcher who can provide excellent customer service and have a great willingness to help, wherever needed, while being the main line of communication with the contractors.

• Assign loads to the contractors in a timely and efficient manner
• Inform our Customer Service Representatives of all developments throughout the day so they can keep our customers updated
• Monitor contractors’ HOS to route and prioritize contractors’ schedules to maximize turnaround
• Update database in a timely manner with appropriate route, delivery status, and time stamps
• Document in our TMS for delays, dry runs, yard stops, missed loads, appointments etc.
• Update contractors with important information about orders, traffic, obstacles, and requirements
• Communicate contractor pay, chassis availability and appointment times
• Track order costs and billing information
• Confirm contractors’ completed delivery information
• Track where empty containers need to go and plan accordingly
• Receive emergency and non-emergency calls and record significant information
• Understand and manage cut-off times for deliveries to ensure proper scheduling
• Willingness and ability to solve contractors’ issues in a timely and professional manner
• Schedule: Monday - Friday; 7am - 4pm
  
  
  

Minimum Required Qualifications:

• High school diploma or equivalent; college degree preferred
• 1-3 years’ experience in the intermodal industry; dispatch preferred
• Bilingual English/Spanish required
• Proficiency in Microsoft Excel and Outlook as well as overall computer skills
• Excellent verbal and written communication skills
• Strong conflict resolution and problem-solving skills
• Ability to multi-task while maintaining a positive attitude
• Self-Motivated / Detail oriented / Ability to prioritize
• Hold true to C&K Holdings’ core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator
  
  
  

Benefits:

• Health, Dental, and Vision Insurance
• Life and Short-Term & Long-Term Disability Insurance
• 401(k) with company match
• Paid holidays, vacation, and sick time
• FSA
• Employee Assistance Program

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation/Trucking/Railroad

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