Dispatcher III - Glenn (Ord Bend), CA

WECO Wilbur-Ellis Company LLC; Ordbend (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid time off

Job summary

Wilbur-Ellis Company LLC is seeking a Dispatcher III to coordinate shipments and transfers between branches and distribution centers. You will assist with customer service duties including order processing, product selection, and inventory oversight to ensure timely, accurate dispatches.

The role requires strong English communication, math skills, and proficiency with MS Office. A high school diploma or equivalent is required; extended hours during peak season are expected.

Qualifications

• Ability to read, analyze, and interpret written procedures and reports in English.
• Strong communication skills on the telephone, radio, and in person.
• Solid mathematical ability for quantities and measurements.
• High school graduate or equivalent.

Responsibilities

• Coordinate shipments and transfers between branches and distribution centers.
• Take calls, process orders, and prepare shipments for pickup or delivery.
• Contact trucking companies to coordinate shipments and instruct drivers.
• Perform inventory counts and manage shipping documentation.

Skills

English literacy

Customer service

Mathematics

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. We know the confidence gap can get in the way of meeting spectacular candidates.

Role Overview:

A Dispatcher III coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management.

A Sample of What You’ll Do in this Role:

Take calls, process orders, and prepare shipments for pickup or delivery. Coordinate transfers of products between branches and the main site. Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads. Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers. Answer telephone and computer inquiries about product orders. Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public. Conduct physical inventory counts of products stored in warehouses and bulk storage areas. Calculate total quantities of products by weight and/or volumetric measurements. Perform receptionist duties as needed by responding to calls and visitors in a professional manner. Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems. Work extended hours and flexible schedules are a requirement during the busy season.

What You Bring to the Role:

Ability to read, analyze, and interpret written procedures and reports in English. Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc. Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to sit at a desk or computer terminal to perform writing, and keying/typing information. High school graduate or equivalent.

Your Digital & Technology Capabilities:

Proficiency with Microsoft Office and computer systems to process orders, maintain records, manage shipping documentation, and respond to customer inquiries. Ability to analyze shipment, inventory, and operational data to support accurate decision-making and efficient dispatch operations. Comfortable learning and utilizing new technologies, including transportation management systems, digital collaboration tools, workflow automation solutions, and AI-powered tools such as Microsoft Copilot to improve productivity and service levels.

What Makes You a Great Fit:

You are fluent in English, both verbal and written. You have solid communication skills on the telephone, two-way radio, and in person. You have good computer skills including knowledge of Microsoft Office. You have solid mathematical skills. You have a customer service orientation. You have strong organizational skills with the ability to prioritize multiple assignments.

Compensation and Benefits:

The base compensation for this position ranges from $22.98 to $30.68 per hour. Please note that wages may vary depending on skills and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/ #PO2025

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call you employer. Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific. Wilbur-Ellis is for and about people. Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other. Wilbur-Ellis invests in the industry’s best workforce Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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LEARN MORE Employee Benefits:

Take home a competitive salary and benefits you and your family deserve – from 401(K) matching, medical, dental and vision coverage, paid vacation, work-life balance and more.

Purpose & Values:

Our purpose is to provide the essentials for the world to thrive. No matter your role, every Wilbur-Ellis employee makes a real difference.

Talent Development:

When you grow, we all grow. We’ll help you forge your own career pathway through continuous learning and skills development, mentorship programs, growth opportunities, business resource groups and career coaching.

A Culture That Cares:

We are one of the largest family-owned, privately held companies in the world – which means as an employee you can enjoy the best of both worlds: The flexibility and close-knit culture of an independent company with the resources and reputation of 100+ years of business.

Diversity & Inclusion:

We strive to build diverse teams and cultivate an environment where everyone feels welcome and is treated fairly. We believe that the inclusion of all backgrounds and ideas makes us stronger and creates a community of belonging.