Dispatcher II (Manheim)

Cox Automotive Inc.; Riverside (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Dispatcher II, where you'll play a vital role in managing the workflow of automotive reconditioning services. This position involves allocating parts, tracking inventory, and ensuring timely communication with the management team. With a focus on efficiency and safety, you'll contribute to maintaining high standards in service delivery. If you have a passion for the automotive industry and possess strong organizational and communication skills, this role could be your next exciting opportunity to make an impact in a dynamic environment.

Qualifications

• 3 years of experience in a related field or equivalent education.
• Excellent communication and organizational skills are essential.

Responsibilities

• Manage shop flow and production while allocating parts efficiently.
• Track and distribute parts to meet client service level agreements.

Skills

Communication Skills

Organizational Skills

Advanced Computer Skills

Data Entry Skills

Education

High School Diploma/GED

Degree/Certification in a related discipline

Tools

AS400

RPP

Job description

The Automotive Recon Dispatcher II works in conjunction with the supervisor and management team prioritizing vehicles ready for repair. Allocating parts to team members allowing reconditioning services to be completed. Responsibilities will include receiving, validating, and organizing, parts as well tracking, updating inventory, and dispatching work for efficient workflow.

What You'll Do:

• The Recon Dispatch Coordinator will be responsible for managing the shop’s flow and production.
• Schedule shop work as efficiently as possible in accordance with our clients SLA’s
• Allocate parts to the proper work order.
• Track, receive, and distribute all parts in a timely manner to meet our client SLA’s
• Enter all pertinent information into software applications, AS400, and RPP.
• Communicate any incorrect parts or supplies to supervisor/manager in a timely manner and manage returns.
• Maintain all shop supplies and keep inventory at acceptable levels (ordered Through Procurement) as directed by management
• Secure and control all parts and supply inventory to minimize loss or shrinkage.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Minimum Qualifications:

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field.
• Excellent communication and organizational skills required.
• Advanced computer skills required.

Preferred Qualifications:

• 2 years of automotive parts experience preferred.
• Automotive Service Dispatcher or Automotive Technician II experience preferred.
• Must be able to use general office equipment.
• Ability to sit or stand for prolonged periods of time.
• Ability to lift 1-50 lbs.
• Ability to perform repetitive data entry tasks, manual dexterity.
• Vision abilities required include close, distance and depth perception.