Dispatcher II: DOT-Compliant Driver Coordinator

American President Lines; Boston (MA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discounts

Job summary

CEVA Logistics is seeking a Dispatcher II in Wilmington, MA to coordinate driver routes for domestic shipments while ensuring DOT compliance and internal policy adherence. You will manage assignments, communicate with drivers, and handle shipment data in our systems.

The role requires a high school diploma, several years of related experience, and valid CDL with forklift and HazMat certifications. Strong organizational and data-entry skills are essential.

Qualifications

• High School Diploma or GED; minimum three years related experience.
• Minimum two years of industry experience preferred and knowledge of the local market.
• Valid state driver’s license, forklift certification, and DOT HazMat certification.
• Basic proficiency in Microsoft Office and data entry tasks.
• Ability to lift up to 50 lbs and operate heavy equipment.

Responsibilities

• Develop and provide excellent customer service to internal and external customers.
• Dispatch drivers for U.S. domestic shipments and ensure DOT compliance.
• Notify drivers of pick-up and delivery assignments.
• Maintain shipment information under Customs control documents.
• Ensure paperwork is submitted timely to Import personnel.
• Manage stored data and enter new data in computer database.
• Assist with shrink-wrapping, loading/unloading freight, verify labeling, and check cargo condition.

Skills

Customer service

DOT regulations

Driver dispatch

Data entry

Microsoft Office

Education

High School Diploma or GED

Forklift Certification

DOT Certification

Tools

GPS systems

Database software

Job description

CEVA Logistics is seeking a Dispatcher II in Wilmington, MA to coordinate driver routes for domestic shipments while ensuring DOT compliance and internal policy adherence. You will manage assignments, communicate with drivers, and handle shipment data in our systems.

The role requires a high school diploma, several years of related experience, and valid CDL with forklift and HazMat certifications. Strong organizational and data-entry skills are essential.