Dispatcher II - Wilmington, MA

American President Lines; Boston (MA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discounts

Job summary

CEVA Logistics is seeking a Dispatcher II in Wilmington, MA to coordinate driver routes for domestic shipments while ensuring DOT compliance and internal policy adherence. You will manage assignments, communicate with drivers, and handle shipment data in our systems.

The role requires a high school diploma, several years of related experience, and valid CDL with forklift and HazMat certifications. Strong organizational and data-entry skills are essential.

Qualifications

• High School Diploma or GED; minimum three years related experience.
• Minimum two years of industry experience preferred and knowledge of the local market.
• Valid state driver’s license, forklift certification, and DOT HazMat certification.
• Basic proficiency in Microsoft Office and data entry tasks.
• Ability to lift up to 50 lbs and operate heavy equipment.

Responsibilities

• Develop and provide excellent customer service to internal and external customers.
• Dispatch drivers for U.S. domestic shipments and ensure DOT compliance.
• Notify drivers of pick-up and delivery assignments.
• Maintain shipment information under Customs control documents.
• Ensure paperwork is submitted timely to Import personnel.
• Manage stored data and enter new data in computer database.
• Assist with shrink-wrapping, loading/unloading freight, verify labeling, and check cargo condition.

Skills

Customer service

DOT regulations

Driver dispatch

Data entry

Microsoft Office

Education

High School Diploma or GED

Forklift Certification

DOT Certification

Tools

GPS systems

Database software

Job description

Dispatcher II - Wilmington, MA

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

Pay Range: $29.55 - $32.00

YOUR ROLE
Are you known for your coordination skills? Are you passionate about safety and regulation compliance? If so, we have an opportunity that would allow you to manage driver route assignments, ensuring compliance with DOT regulations and established internal policies and guidelines.

WHAT ARE YOU GOING TO DO?

• Develop and provide excellent customer service to internal and external customers.
• Dispatch drivers for U.S. domestic shipment pick-ups and deliveries. Ensure compliance with DOT regulations andestablished internal policies and guidelines.
• Notify drivers of pick-up and delivery assignments.
• Maintain shipment information under the Customs control document.
• Ensure required paperwork is submitted timely to Import personnel.
• Managestored data and enter newdatain computer database.
• Assist with shrink-wrapping, loading and downloading freight,verifying the labeling of domestic shipments, and noting the count and condition of cargo received.
  WHAT ARE WE LOOKING FOR?
  • Education and Experience: High School Diploma or GED; Minimum three years related experience. Minimum two years of industry experience preferred. Knowledge of local geographic market.
  • Credentials: Valid state issued Class C Driver's License. Forklift Certification. DOT Dangerous Goods/Hazardous Materials Certification. Ability to frequently lift and/or move up to 50 lbs. Ability to drive and/or operate heaving machinery or equipment.
  • Skills: Basicproficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide.
  • Characteristics: Demonstrated leadership ability. Ability to read, comprehend, and complete basic checklists, forms or other related documents. Ability to identify and resolve problems in a timely manner. Responds promptly and professionally to customer needs.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.