DISPATCHER II

Hawaiian Cement; Aiea (HI); On-site; USD 40,000 - 60,000; Full time

Job summary

Hawaiian Cement is seeking a Dispatcher to manage the delivery of ready-mix concrete. This position requires coordinating daily schedules and supervising drivers to ensure efficient operations and positive customer relations.

Ideal candidates will have a High School Diploma, valid driver's license, and experience in the concrete industry. Strong communication skills and a commitment to safety are essential for success in this role.

Qualifications

• Must possess a valid driver's license and maintain an acceptable driving record.
• Basic math and computer knowledge required.
• 2 years of experience in the concrete industry is preferred.

Responsibilities

• Coordinates and controls delivery of ready-mix concrete for current day's schedule.
• Supervises batch plant operators and ready-mix drivers.
• Processes and posts required information on delivery tickets for accurate invoicing.

Skills

Communication skills

Customer service

Knowledge of Oahu streets

Education

High School Diploma

Business or technical degree

Job description

GENERAL SUMMARY

As a Dispatcher, you will direct and dispatch the delivery of ready‑mix concrete for the present‑day schedule, coordinate the schedules of future orders, supervise, direct and control the work of all mixer drivers and plant personnel to ensure continuous and efficient delivery of material to all customers, promote good customer relations, and apply second‑step thinking, prioritizing and sound decision making to meet delivery deadlines.

MINIMUM REQUIREMENTS

• High School Diploma
• Must possess a valid driver's license and maintain an acceptable driving record.
• Basic math and computer knowledge
• Familiar with Oahu streets, highways and traffic
• Willing and able to work a flexible schedule

PREFERRED REQUIREMENTS

• 2 years of experience in the concrete industry
• Business or technical degree
• ACI Level 1 Certification

DUTIES AND/OR RESPONSIBILITIES

• Coordinates and controls delivery of ready‑mix concrete for current days schedule.
• Receives orders and schedules future ready‑mix concrete deliveries.
• Supervises and directs the work of batch plant operators, loader operators and ready‑mix drivers.
• Communicates with the Concrete Operations Manager and Maintenance Department to ensure that equipment work orders are current.
• Utilizes all information passed from the Sales Department for maximum results.
• Processes and posts required information on delivery tickets to ensure accurate invoice billing.
• Receives and balances all transactions for COD sales.
• Consistently administers the Collective Bargaining Agreement.
• Always works safely and takes action to prevent any and all unsafe actions, processes, and behaviors.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to communicate at multiple levels.
• Committed to a high level of customer service.
• Understands industry standards associated with the ready‑mix business.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.