DISPATCHER II

Knife River Corporation; Aiea (HI); On-site; USD 45,000 - 60,000; Full time

Job summary

Knife River Corporation is seeking a Dispatcher in Aiea, Hawaii, to coordinate the delivery of ready-mix concrete. The successful candidate will supervise mixer drivers and plant personnel to ensure efficient delivery and positive customer relations.

This role requires a high school diploma, valid driver's license, and familiarity with Oahu's streets. Experience in the concrete industry and good communication skills are preferred. The position also demands problem-solving abilities to meet delivery deadlines.

Qualifications

• Must possess a valid driver's license and maintain an acceptable driving record.
• Familiar with Oahu streets, highways and traffic.
• 2 years of experience in the concrete industry is preferred.

Responsibilities

• Coordinate and control delivery of ready-mix concrete for the current day's schedule.
• Supervise and direct the work of batch plant operators and ready-mix drivers.
• Communicate with the Concrete Operations Manager to ensure equipment work orders are current.

Skills

Communication

Customer service

Basic math skills

Computer knowledge

Education

High School Diploma

Job description

Job Overview

As a Dispatcher, you will direct and dispatch the delivery of ready‑mix concrete for the present‑day schedule, coordinate the schedules of future orders, supervise, direct and control the work of all mixer drivers and plant personnel to ensure continuous and efficient delivery of material to all customers, and promote good customer relations. This position requires second‑step thinking, prioritizing and sound decision‑making in order to meet delivery deadlines.

Minimum Requirements

• High School Diploma
• Must possess a valid driver’s license and maintain an acceptable driving record.
• Basic math and computer knowledge
• Familiar with Oahu streets, highways and traffic
• Willing and able to work a flexible schedule

Preferred Requirements

• 2 years of experience in the concrete industry
• Business or technical degree
• ACI Level 1 Certification

Duties and/or Responsibilities

• Coordinates and controls delivery of ready‑mix concrete for current days schedule.
• Receives orders and schedules future ready‑mix concrete deliveries.
• Supervises and directs the work of batch plant operators, loader operators and ready‑mix drivers.
• Communicates with the Concrete Operations Manager and Maintenance Department to ensure equipment work orders are current.
• Utilizes all information passed from the Sales Department for maximum results.
• Processes and posts required information on delivery tickets to ensure accurate invoice billing.
• Receives and balances all transactions for COD sales.
• Consistently administers the Collective Bargaining Agreement.
• Always works safely and takes action to prevent any and all unsafe actions, processes, and behaviors.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to communicate at multiple levels.
• Committed to a high level of customer service.
• Understands industry standards associated with the ready‑mix business.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.