Dispatcher I - Tampa (Evening Shift 12:30-9 PM)

Quest Diagnostics; Tampa (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Day 1 Medical, dental & vision

401(k) with company match

Annual incentive plans

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics is seeking a Dispatcher I for Tampa, FL, Sunday to Thursday, 12:30 PM to 9:00 PM. Responsibilities include answering client pick‑up requests, scheduling pickups, and coordinating with field operations to ensure timely delivery to the lab.

The role requires 1–3 years of customer service or logistics experience, with an Associate's degree preferred. Competitive pay and comprehensive benefits accompany this position.

Qualifications

• 1 to 3 years of customer service or logistics experience.
• Associate's Degree preferred.
• Ability to sit for long periods.

Responsibilities

• Answers client pick-up request calls and enters into dispatch system.
• Determines if pick-up can be performed as requested by the client.
• Assigns pickup and delivery destinations to courier.
• Escalates issues to Group Lead or Supervisor when needed.

Skills

Customer service

Logistics

Dispatch software

Microsoft Office

Communication

Multitasking

Confidentiality

Team collaboration

Education

Associate's Degree (Preferred)

Tools

Dispatch Application

Job description

Quest Diagnostics is seeking a Dispatcher I for Tampa, FL, Sunday to Thursday, 12:30 PM to 9:00 PM. Responsibilities include answering client pick‑up requests, scheduling pickups, and coordinating with field operations to ensure timely delivery to the lab.

The role requires 1–3 years of customer service or logistics experience, with an Associate's degree preferred. Competitive pay and comprehensive benefits accompany this position.