Dispatcher I

The Kenan Advantage Group; South Gate (CA); On-site; USD 70,000 - 71,000; Full time

Job summary

The Kenan Advantage Group in South Gate, CA is seeking a Dispatch professional to execute a daily plan for the movement of all freight within an assigned area. You will coordinate and optimize driver schedules and freight flows to meet customer requirements.

The role emphasizes strong communication, problem solving, and frontline customer service with an emphasis on safety and efficiency in a fast-paced environment located on-site in South Gate, CA.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and interpersonal skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously

Skills

Conflict resolution

Communication skills

Interpersonal communication

Education

High school diploma or equivalent

Job description

Job Details

Job Location: 96 South Gate CA - South Gate, CA 90280

Position Type: Dispatch

Salary Range: $70,304.00 - $71,000.00

SalaryTravel Percentage: None

Job Shift: Salary

Job Category: IC1

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch systemDivide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)
• On-call duties as needed

Qualifications

• High school diploma or equivalent
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills

Note:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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