Dispatcher I

Kenan Advantage Group; South Gate (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Kenan Advantage Group is seeking a dispatcher to execute a daily plan for moving freight within an assigned area in California. You will assess customer needs, schedule drivers, and provide frontline customer service for existing accounts.

The role requires strong communication skills, the ability to manage calls and emails, and on-call availability to support operations and yard checks for equipment planning.

Qualifications

• High school diploma or equivalent required.
• Excellent conflict resolution and interpersonal communication skills.
• Effective oral and written communication skills are essential.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for orders, inventory updates, and team communication.
• Solicit freight from customers.
• Create loads in dispatch system.
• On-call duties as needed.
• Perform yard checks for equipment and planning.

Skills

High school diploma

Conflict resolution

Interpersonal communication

Education

High school diploma or equivalent

Job description

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries


• Manage daily delivery schedule for drivers


• Provide frontline customer service for existing accounts


• Answer all incoming phone calls promptly and courteously


• Monitor e-mail for incoming orders, inventory updates, and communication between team members


• Solicit freight from customers


• Create loads in dispatch system


• On-call duties as needed


• Perform yard checks for equipment and equipment planning

Qualifications

• High school diploma or equivalent


• Excellent conflict resolution and skills


• Effective oral, written and interpersonal communication skills

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.


• Provide constructive guidance to other employees and representatives of third parties.


• Contribute to providing the highest quality of products and services to customers.

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