Dispatcher I

Plains Midstream Canada (PMC); Greeley (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off (PTO)

Free Parking

Job summary

Plains is seeking a dispatcher to direct and service customer call-ins and dispatch drivers as needed. The role includes preparing reports, using a computer-based ticketing system, and reporting to the Field Supervisor and/or District Manager.

After training, the incumbent will record loads, manage driver dispatch, and maintain logs and tickets, ensuring accurate and timely updates, with attention to lease details and DOT compliance.

Qualifications

• High school diploma or equivalent.
• Strong oral and written communication skills.
• Great customer and personal relations skills required.
• Strong quantitative and analytical skills.

Responsibilities

• Take customer call-ins and dispatch to drivers.
• Record loads and tickets; prepare reports.
• Update logs and lease data; ensure accurate data entry in systems.
• Coordinate schedules for drivers/trucks and meter provings.
• Demonstrate safety awareness in daily decisions.

Skills

Customer service

Dispatch coordination

Communication skills

Analytical skills

Data entry

Education

High school diploma or equivalent

Tools

Xata application

Job description

Job Type: Regular

Plains is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil. We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key oil producing basins and transportation corridors and at major market hubs in the United States and Canada. The company is headquartered in Houston, Texas. We’re on the lookout for passionate self‑starters who thrive in fast‑moving, collaborative, and innovative environments.

Summary

Able to direct and service customer call‑ins and dispatch drivers as needed. Prepares reports, utilizes computer‑based ticketing system and reports to the Field Supervisor and/or District Manager.

Responsibilities

• After Initial training period, qualified to take call‑ins from customers, dispatch them appropriately and record turned in loads.
• Corrects issues with driver’s logs in Xata application.
• Schedule drivers/trucks to meter provings and trucks.
• May sort run tickets, DOT logs and other office paperwork.
• Use computer to hand enter loads called in, loads dispatched to drivers and any other required data related to dispatch.
• Uses Computer to look up lease numbers, tank numbers, leases by name, operator number, barrel flow by destination, tickets by ticket number and by destination.
• Dispatchers are also responsible for staying up to date with lease severances relating to State Oil and Gas Boards approval to haul.
• Prepares morning reports related to over 48 hours, dropped loads, loads hauled, and any other reports related to dispatch or company business.
• Track and file reports on a daily, weekly and monthly basis.
• Extensive interaction with customers relating to call‑ins, coordinating leases to be hauled in a timely manner, ensuring that special instructions about leases are recorded and disseminated and resolving disputes over tickets.
• Perform other duties as assigned and relevant to operations of the company.
• Demonstrate a positive impact by promoting safety in decisions and actions.

Requirements

• High school diploma or equivalent.
• Ability to speak, read and write in English.
• Strong oral and written communication skills.
• Interacts with the public, management, marketing and drivers.
• Great customer and personal relations skills required.
• Strong quantitative and analytical skills.
• Basic math, keyboard skills, and knowledge of office procedures with responsible work habits.
• Utilizes 10‑key calculator, multi‑line telephone system, copy, fax machines and computers.
• Demonstrates conceptual thinking, strong planning, coordinating, problem solving skills, and multitasking abilities.
• Office environment, low physical activity, some light lifting.
• Cleared criminal history (background) and satisfactory reference checks.
• Compliance with the Company’s drug and alcohol policy including pre‑employment D&A testing.

The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.

This position is not eligible for employment‑based visa sponsorship. Applicants must be authorized to work in the U.S. for the duration of their employment.

We are proud to be an Equal Opportunity Employer.

We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, veteran status, genetic information, disability, or any other characteristic protected by federal, state, or local law.

Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail].

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains’ compensation structure.

By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process. Learn more.

At Plains, our vision is to become the premier crude oil and marketing company in the United States and Canada by providing the utmost in value‑added services to our customers, and in doing so, delivering superior returns to our stakeholders. Our people are analytical, connected, creative, entrepreneurial and passionate about everything they do.

We rely on our Core Values and beliefs to inspire and guide our team.

Core Values

• Safety and Environmental Stewardship: We conduct our business in a manner that is safe for our employees, business partners, communities and the environment.
• Ownership and Accountability: We take ownership of our actions and are accountable to each other and our stakeholders, including the communities where we live and work.
• Respect, Fairness, and Inclusion: We treat each other with respect and fairness, and are committed to an inclusive workplace.
• Ethics and Integrity: We do the right thing, obey the law and act with the highest levels of honesty, ethics and integrity.
• Teamwork: We foster a collaborative environment and work together to achieve our goals.
• Entrepreneurship and Innovation: We are a nimble team that develops and implements creative solutions that deliver value for our stakeholders and drive continuous improvement.