Dispatcher I

plains; Greeley (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Free parking

Job summary

Plains is a transportation and midstream provider with extensive assets across the United States and Canada. We are seeking a candidate to direct and service customer call-ins, dispatch drivers as needed, and prepare various reports using a computer-based ticketing system.

After initial training, you will handle load entries, driver dispatch, and related data entry to ensure timely operations. The role requires a high school diploma, strong English communication, and the ability to interact with

Qualifications

• High school diploma or equivalent.
• Ability to speak, read and write in English.
• Strong oral and written communication skills.
• Interacts with the public, management, marketing and drivers.

Responsibilities

• Direct and service customer call-ins and dispatch drivers as needed.
• Prepare reports and use computer-based ticketing system.
• Record turned in loads and coordinate dispatch with field staff.
• Dispatchers stay up to date with lease severances and DOT requirements.
• Prepare morning, daily, weekly, and monthly reports.

Skills

Customer service

Communication

English proficiency

Data entry

Education

High school diploma

Tools

Xata application

10-key calculator

Multi-line telephone

Job description

Job Type: Regular

Plains is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil. We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key oil producing basins and transportation corridors and at major market hubs in the United States and Canada. The company is headquartered in Houston, Texas.

We're on the lookout for passionate self‑starters who thrive in fast‑moving, collaborative, and innovative environments.

Summary

Able to direct and service customer call-ins and dispatch drivers as needed. Prepares reports, utilizes computer-based ticketing system and reports to the Field Supervisor and/or District Manager.

• The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.

Plains

At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders, and we also respect our employees' need for personal and family time, which is reflected in our benefits program.

We are proud to be an Equal Opportunity Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, veteran status, genetic information, disability, or any other characteristic protected by federal, state, or local law.

Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail] .

Responsibilities

• After Initial training period, qualified to take call-ins from customers, dispatch them appropriately and record turned in loads.
• Corrects issues with driver's logs in Xata application.
• Schedule drivers/trucks to meter provings and trucks.
• May sort run tickets, DOT logs and other office paperwork.
• Use computer to hand enter loads called in, loads dispatched to drivers and any other required data related to dispatch.
• Uses Computer to look up lease numbers, tank numbers, leases by name, operator number, barrel flow by destination, tickets by ticket number and by destination.
• Dispatchers are also responsible for staying up to date with lease severances relating to State Oil and Gas Boards approval to haul.
• Prepares morning reports related to over 48 hours, dropped loads, loads hauled, and any other reports related to dispatch or company business.
• Track and file reports on a daily, weekly and monthly basis.
• Extensive interaction with customers relating to call-ins, coordinating leases to be hauled in a timely manner, ensuring that special instructions about leases are recorded and disseminated and resolving disputes over tickets.
• Perform other duties as assigned and relevant to operations of the company.
• Demonstrate a positive impact by promoting safety in decisions and actions.

Requirements

• High school diploma or equivalent.
• Ability to speak, read and write in English.
• Strong oral and written communication skills.
• Interacts with the public, management, marketing and drivers.
• Great customer and personal relations skills required.
• Strong quantitative and analytical skills.
• Basic math, keyboard skills, and knowledge of office procedures with responsible work habits.
• Utilizes 10-key calculator, multi-line telephone system, copy, fax machines and computers.
• Demonstrates conceptual thinking, strong planning, coordinating, problem solving skills, and multitasking abilities.
• Office environment, low physical activity, some light lifting.
• Cleared criminal history (background) and satisfactory reference checks
• Compliance with the Company's drug and alcohol policy including pre-employment D&A testing.
• This position is not eligible for employment-based visa sponsorship.
• Applicants must be authorized to work in the U.S. for the duration of their employment.