Dispatcher: Echo Limousine in Chicago

Limousine Association international; Chicago (IL); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Annual bonus

Paid vacation after 1 year

Job summary

Echo Limousine in Chicago, IL, is hiring a full-time customer service dispatcher to handle reservations and trip coordination. The role involves taking travel reservations, monitoring flight status, handling customer relations, data entry, and dispatching trips for a chauffeured fleet serving high-profile clients.

The dispatcher works at 1 N State St, Chicago, and requires a high school diploma, strong communication, computer and typing skills, and careful attention to detail.

Qualifications

• High school graduate; excellent oral and written communication.
• Customer-service orientation and diplomacy.
• Strong PC and typing skills; multitasking; attention to detail.
• Ability to work independently and with a team.
• Basic Microsoft Office skills.

Responsibilities

• Reservations, flight tracking, customer communication.
• Data entry and trip dispatch.
• Coordinate service information between customers and chauffeurs.
• Maintain contact with customers throughout the reservation process.
• Monitor flight status and update trip records.

Skills

Communication

Multitasking

Typing

PC Skills

Attention to detail

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Start Date09/20/2026

Full-Time

Echo Limousine is hiring a customer service dispatcher in Chicago, Illinois, for reservation and trip coordination. The role handles travel reservations, phone calls, flight tracking, customer relationships, data entry, internet browsing, software use, and trip dispatching. The position belongs to a Chicago limousine company serving high-profile clients.

The work is based at 1 N State St, Suite 1513, Chicago, Illinois 60602. The dispatcher coordinates service information between customers and the chauffeur operation. Echo Limousine requires a high school education, strong communication, customer-service judgment, PC and typing skills, basic Microsoft Office ability, and careful attention to detail.

• Work focus: Reservations, flight tracking, customer communication, data entry, and trip dispatch

Reservation And Dispatch Work

The dispatcher takes travel reservations and dispatches scheduled trips. Phone work includes receiving and placing calls, recording service information, and maintaining contact with customers throughout the reservation process.

Flight tracking forms another part of the desk work. The dispatcher uses internet and software tools, enters information accurately, and keeps trip details aligned with the vehicles and chauffeurs assigned to service. The broader field of transportation jobs includes vehicle scheduling, customer requests, assignment messages, and operating records, as described in the O*NET dispatcher profile .

Chicago Client Communications

Customer relationships are part of the dispatcher position, so the desk handles questions and trip information with a service-focused tone. Diplomacy matters when a reservation changes, a flight moves, or a customer needs a clear answer about the next step.

Chicago service coordination depends on accurate information moving between the customer, the dispatcher, and the chauffeur operation. The Chicago dispatcher role therefore combines phone communication with data entry, scheduling, and active monitoring rather than treating any one task as separate from the trip.

Qualifications For The Desk

A high school graduate can meet the stated education requirement. The role also requires excellent oral and written communication, customer-service judgment, strong PC and typing skills, multitasking ability, attention to detail, and the ability to work independently and with a team.

Basic Microsoft Office knowledge supports the computer work attached to reservations and dispatch. A dispatcher must move between calls, customer records, flight information, and trip schedules without losing the details that control a chauffeur assignment.

• High school graduation
• Excellent oral and written communication
• Customer-service orientation and diplomacy
• Strong PC and typing skills
• Multitasking and attention to detail
• Basic Microsoft Office skills
• Independent and team-based work ability

Echo Limousine's Employment Setting

Echo Limousine's Chicago operation handles livery sedan and limousine service for high-profile clients. The dispatcher works within that service operation, where reservation information, flight status, customer communication, and trip assignments must remain consistent.

The company lists health, vision, dental, and life insurance, along with a performance-based yearly bonus and one week of paid vacation after one year.

• health, vision, dental, and life insurance
• a performance-based yearly bonus
• one week of paid vacation after one year

Those terms belong to the employer's stated employment package, while dispatcher-specific pay and a dispatcher-specific schedule are not stated on the employment page.

Echo Limousine also lists livery sedan and limousine driver positions alongside the dispatcher opening. The driver work includes customer service and driving company-owned vehicles, while the dispatcher position stays focused on reservations, communications, records, and trip coordination.

Driver applicants have separate licensing and driving-record requirements, including a City of Chicago Livery Chauffeur License or Taxi Driver's License, a clean motor vehicle record, and no DUI or DWI history. The dispatcher qualifications center on communication, computer work, and operational accuracy, making the two openings distinct paths within the same Chicago transportation operation.

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