Dispatcher

Albert's Transportation; Mount Laurel Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive Compensation

Career Growth Opportunities

Job summary

Albert's Transportation in Mount Laurel Township, NJ is seeking a skilled Dispatcher to join their team. The role entails receiving calls, performing scheduling assignments, and making quick decisions in a busy limousine transportation office.

The ideal candidate should be organized, able to multi-task, and possess excellent customer service skills. Knowledge of the local demographics is essential. Competitive benefits and performance reviews after 90 days are offered.

Qualifications

• Previous experience as a Dispatcher or in a similar position.
• Excellent typing and data entry skills.
• Ability to work well under pressure.

Responsibilities

• Receive inbound calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.
• Direct drivers to appropriate location.
• Monitor status of all drivers and job assignments.

Skills

Excellent customer service skills

Strong verbal and written communication skills

Highly organized

Ability to multitask

Understanding of local demographics

Education

High school diploma/GED

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive calls, perform scheduling assignments and make quick decisions to ensure the proper action is taken in a busy limousine/private passenger transportation office. Our ideal candidate is highly organized with the ability to multi-task and work well under pressure. Our ideal candidate is also a friendly "people person" with excellent customer service skills, appropriate telephone etiquette, the ability to work well with others and learn new computer applications. Knowledge of the local demographics (South Jersey/Philadelphia) a must.
Performance review after 90 days.

Responsibilities

• Receive inbound calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct drivers to appropriate location
• Monitor status of all drivers and job assignments

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of local demographics
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure