Dispatcher - Customer Service Representative

Ambientcomfortnj; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Ambient Comfort as a full-time Dispatcher - Customer Service Representative, where you can make a positive impact on customers' lives. Enjoy an attractive hourly wage of $15.00 - $18.00, along with benefits like medical coverage, retirement plan, and paid time off. If you excel in communication and organization, apply now to become part of a dedicated team that values excellence and professionalism.

Benefits

Medical insurance

Dental insurance

Vision insurance

SIMPLE IRA with 3% match

Paid vacation

Sick days

Paid holidays

Paid training

Company shirts

Qualifications

• Compassionate and outgoing personality.
• Ability to manage multiple competing priorities.
• Committed to helping others and developing professional relationships.

Responsibilities

• Ensure customers' needs are met with efficiency and care.
• Answer questions, address concerns, and schedule appointments.
• Collaborate with field service team to resolve HVAC issues.

Skills

Good communication skills

Organization

Attention to detail

Job description

Are you someone who finds joy in helping others? If so, we have the perfect opportunity for you! Join Ambient Comfort, a leading HVAC company in Vineland, NJ, as a full-time Dispatcher - Customer Service Representative.

This role allows you to make a positive impact on our customers' lives while earning $15.00 - $18.00/hour and enjoying enticing benefits. These benefits include medical, dental, vision, SIMPLE IRA with a 3% match, company shirts, paid vacation, sick days, paid holidays, and paid training. Interested? Get ready to be part of a team that thrives on making a difference!

OUR STORY

At Ambient Comfort, LLC, we are committed to delivering exceptional HVAC solutions to our clients. Since 2011, we have become a trusted name in the heating and air conditioning industry, covering both commercial and residential services, maintenance, replacements, and new construction projects. We take pride in our core values of integrity, professionalism, and excellence, and our team enjoys a supportive and family-oriented work atmosphere. With us, our employees can expand their knowledge and take their careers to new heights with an industry-leading pay and benefits package!

A GLIMPSE AT A DAY AS A DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE

You typically work from 8:00 AM - 5:00 PM, Monday - Friday, with some nights and weekends required.

As a Dispatcher - Customer Service Representative, your mission is to ensure our customers' needs are met with efficiency and care. You are the friendly voice on the phone who answers questions, addresses concerns, and schedules appointments. Collaborating closely with our field service team, you ensure that our skilled technicians reach our customers on time, resolving their HVAC issues with expertise.

You also have the opportunity to sell new service agreements and renew existing ones, providing customers with valuable solutions to meet their HVAC needs. Motivated to drive business, you identify new sales leads and come up with ideas for generating revenue. You feel great about ensuring that our customers receive the utmost care and attention!

OUR IDEAL DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE

• Good communication skills and a clear speaking voice
• Ability to manage multiple competing priorities
• High levels of organization and attention to detail

We need a compassionate and outgoing person who is committed to helping others and motivated to develop lasting professional relationships. If that sounds like you, apply today!

LEVEL UP YOUR CAREER WITH AMBIENT COMFORT!

If the thought of helping others and making their lives better excites you, it's time to take the next step! Apply now using our quick and user-friendly 3-minute initial mobile application. We can't wait to discuss the possibility of you joining our dedicated team!