Dispatcher & Customer Care Coordinator

TempWorks Software Incorporated; Medina (OH); On-site; USD 20,664 - 28,929; Full time

Job summary

Minutemen Staffing in Strongsville is seeking a dedicated Dispatcher for a 1st shift role. You will answer incoming calls, schedule and dispatch technicians to service calls, and enter and update customer information and job details.

The position runs Monday through Friday, 7am–5pm, with weekly pay at $18 per hour. Applicants should have prior dispatch or office experience, strong communication and data-entry skills, and must provide their own transportation.

Qualifications

• Experience in dispatch or customer service preferred.
• Strong communication and organizational skills.
• Proficient with data entry and computer use.

Responsibilities

• Answer incoming calls and assist customers professionally.
• Schedule and dispatch technicians to service calls.
• Enter and update customer information and job details.
• Coordinate daily schedules and monitor job progress.
• Track work orders and ensure timely completion.
• Communicate with customers regarding appointments and updates.
• Assist with general office and administrative duties.
• Work closely with the operations team to keep projects running smoothly.

Skills

Dispatch experience

Customer service

Office experience

Data entry

Communication skills

Tools

Computer skills

Job description

Minutemen Staffing in Strongsville is seeking a dedicated Dispatcher for a 1st shift role. You will answer incoming calls, schedule and dispatch technicians to service calls, and enter and update customer information and job details.

The position runs Monday through Friday, 7am–5pm, with weekly pay at $18 per hour. Applicants should have prior dispatch or office experience, strong communication and data-entry skills, and must provide their own transportation.