Dispatcher/CSR/Clerical

Always There Personnel; Everman (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Always There Personnel seeks a skilled Dispatcher/CSR for Everman, TX. The role is night shift (6PM–6AM), offering $18.50/hr. You will coordinate loads, manage emails, and handle inventory accuracy while supporting multiple accounts across various systems.

Strong MS Office, Outlook, and phone skills are essential for customer-focused logistics coordination. Join a growing logistics team and contribute to on-time warehouse operations, ground freight and port container shipments, with a focus on

Qualifications

• Customer service experience required.
• Strong Microsoft Office & Outlook skills expected.
• Excellent phone and people skills; professional with customers.
• Self-motivated and able to multitask in a fast-paced environment.
• Reliable transportation is needed.
• AS400 experience is a plus.
• WMS experience needed.
• Inventory or material handling exposure helpful.

Responsibilities

• High-volume load scheduling: manage 150–300 appointments weekly.
• Assign dock doors and track activity using Dock Tracker.
• Ensure timely driver check-in/out and accurate load tracking.

Skills

Customer service

Multitasking

Professional communication

Self-motivated

Reliable transportation

AS400 experience

WMS experience

Inventory management

Tools

Microsoft Office

Outlook

Excel

AS400 systems

WMS systems

Phone systems

Job description

NOW HIRING: Clerical-CSR - Everman, TX

$18.50/hr. Payrate

-Night shift: C shift-(Sunday-Tuesday from 6PM-6AM, Wednesday from 6AM-Noon)

We're looking for a skilled and professional Dispatcher/CSR to join a growing team!

Requirements:

• Customer service experience
• Strong Microsoft Office & Outlook skills
• Excellent phone and people skills - professional and confident with customers
• Self-motivated and able to multitask
• Reliable transportation
• - AS400 experience is a plus
• - WMS experience needed
• - Inventory or material handling

Experience unmatched efficiency with our expert logistics coordination services. Operating across 7-8 systems daily, including 6+ WMS platforms (Oracle-based), Excel, online portals, email, and phone systems, we manage every detail with precision.

High-Volume Load Scheduling:

• Handle 150-300 appointments weekly
• Assign dock doors & track activity via Dock Tracker
• Ensure timely driver check-in/out and load tracking

Order & Inventory Accuracy:

• Monitor order closures across customer systems
• Maintain daily inventory accuracy across accounts
• Support multiple customers and product lines at once

Email & Communication Management:

• Respond to ~150 emails per12-hour shift
• Manage scheduling, load issues, product holds, international shipping & more

Load Coordination Excellence:

• Oversee ~200 daily loads, managing half per-shift
• Act as the shift’s control center, supporting ground freight and port container shipments

Trust us to keep your warehouse running smoothly - on time, every time.

is a bonus