Dispatcher

Universal Logistics Holdings, Inc.; Warren (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Major medical, vision, dental benefits

FSA, HSA, 401k, life insurance

Paid holidays and paid vacation

Career development

Upward progression

Hands-on training

Job summary

Universal Logistics Holdings, Inc. in Michigan is seeking a full-time logistics professional to support driver coordination and freight management across our network. You will plan routes, monitor shipments, and liaise with terminal operations to ensure smooth day-to-day operations.

The role emphasizes strong communication, organizational skills, and a customer-focused mindset, with opportunities for hands-on training and career progression within a growing company.

Qualifications

• Logistics experience preferred but not required.
• Strong written and oral communication abilities.
• Analytical problem-solving with attention to detail.
• Ability to multitask and stay organized in a fast-paced environment.
• Customer-focused mindset and teamwork.

Responsibilities

• Coordinate contractor and driver activities.
• Manage inbound and outbound freight flow.
• Plan and optimize delivery routes for drivers.
• Communicate with terminal operations to connect with corporate.
• Maintain internal operating procedures.
• Handle multiple calls from customers and internal teams.
• Provide updates on production, quality, timeliness, and staffing.
• Support the corporate dispatch team with ad-hoc tasks.

Skills

Logistics knowledge/experience

Communication skills

Analytical skills

Multi-tasking

Organizational skills

Customer service mindset

Tools

Microsoft Office

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area.

Universal Logistics Holdings is a multi-billion dollar logistics provider. We have been in the industry for over 90 years and are proud of our awards and affiliations with industry leaders. Universal celebrates our employees who have company pride and the drive to succeed. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Come join the team that made it possible for us to be named Great Supply Chain Partner 2020, Top 50 Logistics Company 2020, Top 100 For-Hire Carrier 2020, and General Motors Carrier of the Year for 2021! Learn more at: www.universallogistics.com

Why join Universal?

• Competitive pay with performance reviews
• Major medical, vision, and dental benefits, FSA, HSA, 401k, life insurance, long term disability, and more!
• Paid holidays and paid vacation
• Career development and upward progression within a growing company
• In-depth, hands-on training
• Effective verbal and written communication skills
• Strong computer skills, including knowledge of Microsoft Office
• Problem solving and analytical skills, as well as a strong attention to detail
• Excellent multi-tasking and organizational skills
• Logistics knowledge/experience preferred but not necessary
• A competitive and career oriented mindset
• Desire to surround customer with excellence in service

Responsibilities will include but not be limited to:

• Coordinating contractor and driver activities
• Managing inbound and outbound freight flow
• Planning and implementing delivery routes for drivers
• Effective communication with terminal operations personnel to build strong connectivity between terminal and corporate operations
• Management of internal operating procedures
• Processing multiple calls simultaneously from internal as well as external customers
• Ownership of all communication regarding changes that impact internal and external customers
• Various reports on production, quality, timeliness, staffing, maintenance, and discrepancies
• Other tasks delegated by the customer and/or Corporate Dispatch team

Universal Intermodal offers a competitive base salary and benefits package including medical, dental, 401K, and vacation in addition to offering upward mobility within the company.

Job Type: Full-time

Universal Logistics Holdings, Inc. (NASDAQ: ULH) is a holding company that owns subsidiaries engaged in providing a variety of customized transportation and logistics solutions throughout the United States, Mexico, and Canada. Our operating subsidiaries provide customers with supply chain solutions that can be scaled to meet their changing demands and volumes. Universal’s consolidated subsidiaries offer customers a broad array of services across the entire supply chain, including Contract Logistics, Dedicated Transportation, Intermodal, and Trucking.