Operations Manager

Universal Logistics Holdings, Inc.; Greer, Northern (SC, KY); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Universal Logistics Holdings, Inc. (LINC subsidiary) seeks a senior operations leader for its Greer, SC warehouse. You will lead supervisors, team leaders, and hourly staff in a fast-paced environment, ensuring safety, quality, productivity, and customer satisfaction.

You will drive staffing, training, and performance management while partnering with customers and senior leadership on ongoing improvements. Ideal candidates have 3-7 years of leadership in logistics/warehouse settings, strong

Qualifications

• 3-7 years of leadership experience in warehouse, distribution, manufacturing, logistics, transportation, or production operations.
• Experience managing supervisors, leads, and hourly employees in a fast-paced environment.
• Bachelor's degree preferred; equivalent experience will be considered.

Responsibilities

• Lead and develop supervisors, team leaders, and hourly employees within a fast-paced warehouse operation.
• Manage daily operations to ensure safety, quality, productivity, and customer expectations are met.
• Monitor labor, productivity, inventory, and key performance metrics to drive operational success.
• Coach, mentor, and hold employees accountable while fostering a culture of continuous improvement.
• Manage staffing, scheduling, performance reviews, employee development, and disciplinary actions.
• Ensure compliance with company policies, customer requirements, and safety standards.
• Partner with customers and senior leadership to resolve operational challenges and support business objectives.
• Drive continuous improvement initiatives focused on efficiency, quality, and cost reduction.
• Analyze operational data and prepare reports related to labor, productivity, quality, and inventory performance.
• Maintain a strong floor presence and provide hands-on leadership to support day-to-day operations.

Skills

Leadership

Bilingual English/Spanish

Warehouse operations

Microsoft Office

WMS

Education

Bachelor's degree

Tools

MS Office

WMS

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area.

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third‑party logistics provider (3PL) offering customized transportation, warehousing, and supply chain solutions throughout North America. Through state‑of‑the‑art technology and an experienced management team, LINC delivers innovative logistics solutions that drive efficiency and value for our customers. Our operation is based in Greer, SC and supports BMW. We manage and operate a high‑volume warehouse environment responsible for sequencing, pick and pack, inventory management, material flow, and production support activities.

Shift Available Operating Schedule: Monday-Friday Shift Hours: 7:00 PM - 5:00 AM

Responsibilities

• Lead and develop supervisors, team leaders, and hourly employees within a fast‑paced warehouse operation.


• Manage daily operations to ensure safety, quality, productivity, and customer expectations are met.


• Monitor labor, productivity, inventory, and key performance metrics to drive operational success.


• Coach, mentor, and hold employees accountable while fostering a culture of continuous improvement.


• Manage staffing, scheduling, performance reviews, employee development, and disciplinary actions.


• Ensure compliance with company policies, customer requirements, and safety standards.


• Partner with customers and senior leadership to resolve operational challenges and support business objectives.


• Drive continuous improvement initiatives focused on efficiency, quality, and cost reduction.


• Analyze operational data and prepare reports related to labor, productivity, quality, and inventory performance.


• Maintain a strong floor presence and provide hands‑on leadership to support day‑to‑day operations.

The Ideal Candidate Should Possess the Following:

• Bilingual in English and Spanish is required to effectively lead and communicate with a largely Spanish‑speaking workforce.


• Bachelor's degree preferred; equivalent experience will be considered.


• 3-7 years of leadership experience in warehouse, distribution, manufacturing, logistics, transportation, or production operations.


• Experience managing supervisors, leads, and hourly employees in a fast‑paced environment.


• Strong leadership, communication, coaching, and employee development skills.


• Proven ability to drive accountability, improve performance, and build positive team culture.


• Experience managing labor, productivity, quality, inventory, and customer service metrics.


• Strong problem‑solving, organizational, and decision‑making abilities.


• Proficient in Microsoft Office and warehouse management systems (WMS).


• Ability to manage multiple priorities while maintaining a hands‑on leadership approach.

Universal Logistics Holdings, Inc. (NASDAQ: ULH) is a holding company that owns subsidiaries engaged in providing a variety of customized transportation and logistics solutions throughout the United States, Mexico, and Canada. Our operating subsidiaries provide customers with supply chain solutions that can be scaled to meet their changing demands and volumes. Universal’s consolidated subsidiaries offer customers a broad array of services across the entire supply chain, including Contract Logistics, Dedicated Transportation, Intermodal, and Trucking.