Dispatcher

Sentara Health; United States; In loco; USD 30.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision plans

401(k)/403(b) match

Paid Time Off

Descrizione del lavoro

Sentara Health in Norfolk, VA is seeking a Dispatcher for full-time rotating shifts to coordinate non-emergency and emergency transportation. Responsibilities include receiving requests via phone, fax, or computer applications, entering data into CAD systems, dispatching calls, and communicating service capabilities and ETA while maintaining records with radio and digital equipment.

The role requires a High School Diploma and has base hourly pay ranging from $21.57 to $32.24, with potential

Competenze

• HS Diploma required.
• Experience handling or routing requests via phone, fax or computer applications.

Mansioni

• Receive and process requests for non-emergency and emergency transportation.
• Enter call information in a computer aided dispatching system and dispatch calls.
• Record requests accurately and communicate capabilities and ETA to referral sources.
• Maintain records using radio and computerized equipment.

Conoscenze

Call center experience

Dispatching system

Radio communications

Formazione

High School Diploma

Strumenti

CAD/dispatch software

Descrizione del lavoro

City/State Norfolk, VA Work Shift Rotating Overview: Overview Sentara Health is currently recruiting for a Dispatcher to join their team in VA Beach, VA! This role is Full Time, rotating shift hours.

Receives and processes requests for non-emergency and emergency transportation services. Utilizes a computer aided dispatching system to enter call information and dispatch calls. Receives request for service via phone, fax and computer applications and accurately records request and responds to referral source with honest information regarding service capabilities and anticipated response information. Uses radio and computerized communications equipment and maintains records.

Education HS Diploma Certification/Licensure Driver License Experience Less than 1 year call center experience

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.57 - $32.24 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!