Dispatcher

United Petroleum Transports; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

United Petroleum Transports seeks a Fleet Dispatcher to coordinate load planning and driver assignments in a fast-paced environment. The role focuses on safety, timely deliveries, and effective communication with drivers and customers.

Candidates should have at least one year of dispatch or customer service experience, plus knowledge of DOT regulations and strong organizational skills. This on-site position requires attention to detail and professional conduct.

Qualifications

• High School Education or equivalent is required.
• One year experience dispatching or in the customer service area.

Responsibilities

• Dispatch loads to drivers and coordinate with customers.
• Promote safety in all actions and ensure compliance with company policies.
• Plan driver trips around load and customer expectations and safety guidelines.
• Communicate requirements to drivers and relay issues to customer service.
• Prioritize loads for timely delivery and track current shipments in transit.

Skills

Verbal communication

DOT regulations

Multitasking

Confidentiality

Interpersonal skills

Education

High School Education or equivalent

Tools

Computer skills

Job description

Job Details

Job Location: OK Tulsa - Tulsa, OK 74107

Schedule:

• week 1: work Monday and Tuesday, off Wednesday and Thursday, work Friday, Saturday, and Sunday
• week 2: off Monday and Tuesday, work Wednesday and Thursday, and off Friday, Saturday, and Sunday
• shift time is 6 am to 6 pm

The Fleet Manager is responsible for dispatching loads to our customers.

A Day in the life of a Fleet Dispatcher:

• Promote safety in all actions
• Control and complete paperwork as required
• Safely plan driver trips around load/customer expectations and safety guidelines
• Communicate with drivers regarding company and customer requirements
• Relay to customer service any issues that need to be relayed to the customer
• Assisting the drivers in planning routes and building loads
• Prioritize loads for timely delivery
• Track and trace all current loads in transit and deliveries
• Assign loads to drivers in a fair and equitable manner
• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination
• Communicate with drivers during check-ins throughout pickup, transit, and delivery
• Monitor store inventories
• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required
• Comply with all corporate policies and procedures and all health and safety policies

Additional Responsibilities:

• Carry out other duties assigned by CSC Manager as required

Qualifications Education & Experience:

• High School Education or equivalent
• One year experience dispatching or in the customer service area

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills
• Knowledge of DOT regulations, federal and state standards
• Ability to prioritize and manage multiple projects
• Self-starter with detail oriented work habits
• Able to maintain confidentiality
• Display professional demeanor
• Good interpersonal skills; able to work well with wide range of individuals
• Demonstrate dependability through good attendance and adherence to timelines and schedules
• Basic computer skills (word & excel)
• Knowledge of basic company employment policies and procedures

Physical Requirements:

• Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity
• Occasional lifting (up to 20 pounds)