Dispatcher

UtiliQuest, LLC; South El Monte (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Remote/Hybrid

Weekly pay

Paid time off

Parental leave

Holidays

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts

Job summary

UtiliQuest, LLC is seeking a qualified Dispatcher to manage technician schedules, dispatch orders, and coordinate communications among customers, technicians, and other departments. You will track work status, update logs, and ensure timely completion of service requests.

The position offers weekly pay, paid time off, parental leave, holidays, and a suite of benefits including 401(k) matching, education reimbursement, and insurance options.

Qualifications

• Three requirements: strong written and oral communication, practical dispatch experience, and basic computer skills.

Responsibilities

• Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs
• Dispatch orders, messages, and special instructions to technicians and other departments
• Track work status, provide updates, and escalate as needed
• Create, manage, and close tickets while updating logs as needed
• Handle and process data from multiple sources
• Create maps, upload permits, and handle related documentation
• Keep records of service calls and work orders
• Monitor and respond to customer and technician communications to resolve scheduling or service conflicts
• Other duties as assigned

Skills

Communication skills

Dispatch experience

Computer literacy

Education

High School Diploma or GED

Job description

Discover a more connected career

At UtiliQuest, LLC, as a Dispatcher, you’ll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You’ll track work status, update records, and ensure timely completion of service requests.

• Remote (or Hybrid) (Only added where applicable)
• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

Discover a more connected career

At UtiliQuest, LLC, as a Dispatcher, you’ll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You’ll track work status, update records, and ensure timely completion of service requests.

Connecting You To Great Benefits

• Remote (or Hybrid) (Only added where applicable)
• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You’ll Do

• Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs
• Dispatch orders, messages, and special instructions to technicians and other departments
• Track work status, provide updates, and escalat…
• Create, manage, and close tickets while updating logs as neededHandle and process data from multiple sources
• Create maps, upload permits, and handle related documentation
• Keep records of service calls and work orders
• Monitor and respond to customer and technician communications to resolve scheduling or service conflicts
• Other duties as assigned

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What You’ll Need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• High School Diploma, GED equivalent, or relevant work experience
• At least one year of previous dispatch experience is preferred
• Strong written and oral communication skills
• Basic computer skills is preferred

Physical Abilities & Exposures

• Routinely: use keyboard & mouse
• Occasionally: climb stairs, stand, walk and operate vehicle

The wage range for Dispatcher is $20.00 - $24.00.

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety first culture that ensures you can do what you do best with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.