Dispatcher

TForce Freight; Richmond (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

TForce Freight is seeking a Central Dispatch Supervisor to manage timely movement of customer freight and coordinate load planning within a regional scope. You will supervise dispatch specialists and clerks, forecast freight volumes, and ensure cost-effective operations while maintaining regulatory compliance.

The role requires a Bachelor's degree and a track record in production/trucking environments, with strong attention to detail and regulatory knowledge.

Qualifications

• Bachelor's degree (or internationally comparable degree) required.
• Experience in production/processing environment and/or trucking preferred.
• Legal, regulatory and compliance knowledge required.
• Willing to work flexible shift hours and possibly weekends (preferred).
• U.S. citizen or otherwise authorized to work in the U.S.; visa sponsorship not provided.

Responsibilities

• Reviews freight volume and forecasts with Operations to plan load needs and staffing.
• Creates contingency plans for variances (volume, driver issues, weather, delays).
• Communicates plans with Operations to handle freight and meet service levels.
• Monitors freight movement to identify issues affecting cost and mitigate delays.
• Plans equipment needs for contracts to reduce idle time and cost.

Skills

Attention to detail

Regulatory compliance

Report management

Operations communication

Education

Bachelor's degree

Job description

The Central Dispatch Supervisor manages and coordinates the timely movement of customers freight while utilizing resources in the most cost-effective manner. They assess freight volumes and forecasts to execute load planning. This position provides integrated and comprehensive line haul solutions, generates reports, and coordinates line haul communication for a given region. The Central Dispatch Supervisor analyzes TFF operational performance to identify improvement opportunities and maximize efficiencies. They supervise specialists and clerks working within a region. In addition, this position communicates extensively with field operations personnel so that plans are understood, and expectations are met.

Job Responsibilities:

• The Central Dispatch Supervisor reviews freight volume and forecasts with Operations to conduct load planning (e.g., staffing needs, driver availability, etc.), meet operational targets, maintain cost-effectiveness, and ensure regulatory compliance.
• Creates contingency plans for excess and low freight volume in specific lanes to meet operational goals and to prepare for variances (e.g., driver issues, late arrivals, weather delays, mechanical failures, etc.).
• Communicates plans with Operations to handle freight volume and meet service levels.
• Monitors freight movement to anticipate and identify key issues impacting cost and to mitigate delays.
• Plans equipment needs for contracts, rails, etc.) to reduce non-productive schedules and cost.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S.
• Employer will not sponsor visas for position
• Pays Close Attention to Detail
• Legal, Regulatory and Compliance Knowledge
• Manage Reports
• Bachelor's Degree (or internationally comparable degree)
• Willing to work flexible shift hours and possibly on the weekends -Preferred
• Experience in a production/processing environment and/or trucking industry -Preferred