Dispatcher

Stella Jones Corporation; Silver Springs (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Stella Jones Corporation in Florida is seeking a dispatcher to coordinate transportation suppliers, internal teams, and external customers to ensure low cost, high quality service and on-time delivery. You will oversee daily routing, carrier communication, and performance reporting.

This role requires strong organizational skills, the ability to resolve issues quickly, and collaboration across drivers, yard staff, and supervisors to improve efficiency and safety.

Responsibilities

• Responsible for optimizing delivery routes for drivers before each shift.
• Ensure freight accruals align with quoted bid.
• Dispatch drivers/in-out bound carriers to supply on-time, cost effective service and coordinate with customer service, drivers, yard coordinators, and driver supervisor.
• Track truck movements to assure monitoring on-time pick up and on-time delivery.
• Communicate and resolve issues, problems and concerns with drivers and customers as it relates to service deliveries, claims, directions, driver paperwork, DOT, permits and other issues.
• Look for opportunities to use combined company drivers and contracted carriers to minimize freight cost.
• Define high volume one and two-way freight lanes and develop advantageous sourcing strategies for each specific freight lane.
• Participates and contributes to company safety program.
• Performs other related duties as assigned

Job description

Dispatcher responsible for effective communications with transportation suppliers, internal company and external company customers. Manages transportation and delivery of products to ensure low cost, quality service, and on-time delivery by performing the following duties:

Principal Responsibilities:

• Responsible for optimizing delivery routes for drivers before each shift. Looks for opportunities in efficiencies throughout operation, delivery, yard and reports monthly on feedback and suggestions for improvement.
• Ensure freight accruals align with quoted bid.
• Responsible for dispatching drivers/in-out bound carriers as need to supply on-time, cost effective service and coordinate with customers service, drivers, yard coordinators, and driver supervisor.
• Track truck movements to assure that we have a method of monitoring on-time pick up and on-time delivery.
• Communicate and resolve issues, problems and concerns with drivers and customers as it relates to service deliveries, claims, directions, driver paperwork, DOT, permits and other issues.
• Look for opportunities to use combined company drivers and contracted carriers to minimize freight cost.
• Define high volume one and two-way freight lanes and works to develop advantageous sourcing strategies for each specific freight lane.
• Participates and contributes to company safety program.
• Performs other related duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.