Dispatcher

CalPortland; Oxnard (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Life insurance

Retirement plan

Employee assistance program

Job summary

CalPortland seeks a Dispatch Representative to work in the Dispatch Center, ensuring timely product delivery and assisting customers with ordering quality concrete and building materials. You will coordinate delivery schedules, take orders, set up deliveries, and effectively communicate with customers, drivers, and the sales team.

The role offers comprehensive benefits and requires a High School diploma/GED. Location Oxnard, CA, US. This is an hourly, full‑time position.

Qualifications

• Knowledge and understanding of union contracts and DOT regulations.
• Strong verbal and written communication skills.
• Able to interact positively with a broad range of customers, vendors, and contractors.
• Proficient in Microsoft Office and dispatch systems.
• Attention to detail and able to multi-task.

Responsibilities

• Obtains orders and changes to existing orders from customers and sales representatives.
• Enters orders and printed tickets into the system.
• Coordinates special jobs, service, and scheduling.
• Coordinates with outside trucking subcontractors and by radio with drivers, service, and sales representatives.
• Assists with resolution of customer delivery issues and customer complaints.
• Determine customer requirements and expectations in order to recommend specific products.
• Maintain proficiency and accuracy in data entry of customer orders.
• Review orders in the system for proper mix design, travel times, and correct job start times; ensure customer-specific needs are met.
• Manage time effectively, meet personal goals and work effectively with other members of the dispatch team.
• Communicate with customers to provide up to date information regarding the company’s ability to meet delivery times.
• Meet customer delivery demands and company with the guidelines of Federal Hours of Service Regulations.
• Dispatch construction materials for multiple facilities; coordination of orders, trucks, and drivers.
• Perform departmental clerical tasks including preparation of department reports and the ability to maintain dispatch/order desk records and data.

Skills

Verbal communication

Written communication

Multi-tasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Dispatch systems

Job description

The Dispatch Representative works in the Dispatch Center to ensure timely product delivery while assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, scheduling of orders, setting up deliveries, and effectively communicating with customers, drivers, and the sales team.

At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from. All regular full-time employees may enroll in a variety of health and welfare plans including medical, dental, and vision plans. Other benefits include life insurance an employee assistance program, and a retirement program. The company also has a variety of voluntary benefits for employees to choose from.

Compensation

$28.00 to $33.00 HOURLY

Responsibilities

• Obtains orders and changes to existing orders from customers and sales representatives
• Enters orders and printed tickets into the system
• Coordinates special jobs, service, and scheduling
• Coordinates with outside trucking subcontractors and by radio with drivers, service, and sales representatives
• Assists with resolution of customer delivery issues and customer complaints
• Determine customer requirements and expectations in order to recommend specific products
• Maintain proficiency and accuracy in data entry of customer orders
• Review orders in the system for proper mix design, travel times, and correct job start times; ensure customer-specific needs are met
• Manage time effectively, meet personal goals and work effectively with other members of the dispatch team
• Communicate with customers to provide up to date information regarding the company’s ability to meet delivery times
• Meet customer delivery demands and company with the guidelines of Federal Hours of Service Regulations
• Dispatch construction materials for multiple facilities; coordination of orders, trucks, and drivers
• Perform departmental clerical tasks including preparation of department reports and the ability to maintain dispatch/order desk records and data

Education

High school diploma/GED

Requirements/Qualifications

• Knowledge and understanding of union contracts and Department of Transportation (DOT) regulations
• Strong verbal and written communication skills
• Able to interact positively with a broad range of customers, vendors, and contractors
• Proficient in Microsoft Office and dispatch systems
• Attention to detail and able to multi-task
  

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated ongoing drug and alcohol testing.

Location: Oxnard, CA, US, 93036

Job Type: Hourly - Full-Time

Nearest Major Market: Ventura
Nearest Secondary Market: Oxnard