Inside Sales Coordinator

CalPortland; San Jose (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Low-cost premiums

Life/AD&D insurance

Short-term disability

401k pension program

Employee Assistance Program

Voluntary benefits

Job summary

CalPortland is seeking an Inside Sales Coordinator in San Jose, CA. The role provides administrative support to the sales team, ensuring smooth operation of customer interactions and ticket processing.

You will handle incoming calls, audits, and cross-department collaboration to resolve issues and keep clients informed. The position is salaried in a collaborative environment, requiring high school diploma, strong computer and data-entry skills, and the ability to work overtime as needed.

Qualifications

• Prior experience in an administrative support role.
• Able to work in a highly collaborative environment.
• Skilled in establishing and maintaining effective professional relationships with staff and customers.
• Strong computer and accurate data entry skills.
• Excellent attendance and punctuality.
• Ability to work overtime as needed.
• 2 years of transportation/delivery in the construction materials industry preferred.

Responsibilities

• Provides excellent customer service to incoming callers.
• Sorts ready mix tickets.
• Audits ticket times and reports discrepancies to upper management.
• Works collaboratively with other departments to ensure accuracy and aids in resolving ticket issues.
• Provides administrative support to the sales team as needed.
• Files, reconciles CODs, contacts customers and provides updates.
• Sends credit applications to potential customers and processes various requests.
• Handles inquiries and complaints.
• Performs other duties as assigned.

Skills

Administrative support

Customer service

Team collaboration

Data entry

Attendance

Education

High school diploma/GED

Tools

MS Office

Job description

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The Inside Sales Coordinator works in the sales department to provide administrative support to our sales team.

CalPortland is proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from.

• low-cost premiums even for family coverage
• Company-paid life/AD&D insurance
• Company-paid short-term disability
• 401k/Company Funded Pension Program (program is dependent upon location and job type)
• Employee Assistance Program (EAP)
• Additional voluntary benefits

Compensation

$60,000 - $75,000 DOE

Responsibilities

• Provides excellent customer service to incoming callers
• Sorts ready mix tickets
• Audits ticket times and reports any discrepancies to upper management
• Works collaboratively with other departments to ensure accuracy and aids in resolving any ticket issues
• Provides administrative support to the sales team as needed
• Files, reconciles CODs, contacts customers and provides updates
• Sends credit applications to potential customers and processes various customer requests
• Handles inquiries and complaints
• Performs other duties as assigned

Education

High school diploma/GED

Requirements/Qualifications

• Prior experience in an administrative support role
• Able to work in a highly collaborative environment
• Skilled in establishing and maintaining effective professional working relationships with staff and customers
• Strong computer and accurate data entry skills
• Excellent attendance and punctuality
• Ability to work overtime as needed
• 2 years of transportation/delivery in the construction materials industry preferred

Conditions of Employment

Successful candidate must submit to a post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require Federal Motor Carrier Safety Administration (FMCSA) registration/clearance as well as ongoing alcohol and drug testing. In accordance with the San Francisco Fair Chance Ordinance, for work that will be performed in the San Francisco area, qualified applicants with arrest and conviction records will be considered for employment.

Location: San Jose, CA, US, 95126

Job Type: Salaried

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto