DISPATCHER

J.W. Logistics, LLC; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

J.W. Logistics, LLC in Oklahoma City, OK seeks a Dispatcher to execute the dispatch process, support operations, and deliver superior service to customers and drivers.

Responsibilities include carrier sourcing, dispatching freight, verifying carrier approvals, and solving driver issues while maintaining carrier networks in a fast-paced environment.

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience

Responsibilities

• Provides excellent customer service to internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Verifying carriers are approved and meet all requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Maintains carrier and customer base.
• Performs other incidental and related duties as required.

Skills

Customer service

Communication

Team coordination

Time management

Multitasking

Flexible/adaptable

Education

High School Diploma

Tools

Microsoft Office

Job description

DISPATCHER# DISPATCHEROKC - Oklahoma City OK - Oklahoma City, OK 73104## OverviewJob ShiftAnyEducation LevelHigh SchoolTravel PercentageNoneCategoryTransportation## Description### Experience Requirements:2+ years’ transportation and third-party dispatch experience.1-2 years’ warehouse experience or truck driving experience.2 years’ dispatching experience**Position Overview**:Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.### Responsibilities:* Provides excellent customer service to both internal and external customers.* Responsible for carrier sourcing and development.* Regularly and accurately dispatches customer-controlled freight.* Responsible for verifying carriers are approved and meet all internal/external requirements.* Optimize routing to be cost effective* Acts as liaison for solving driver and carrier issues.* Responsible for maintaining carrier and customer base.* Performs other incidental and related duties as required.## Qualifications| || --- || Essential Skills/Experience || Strong experience with Microsoft Office || Communication with team to demonstrate & set expectations. Be supportive with the team and operations || Professional attitude & work ethic with direct reports || Proven ability to prioritize and multi-task || Strong work ethic || Handling customers & their needs with care in timely and professional manner || Good time management skills || Flexible fast paced worker willing to work in a changing environment. |