Dispatcher

Talentify; Odessa (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

NOV Company in Odessa, TX is seeking a Dispatch Coordinator to manage shipping and receiving of downhole tools, coordinate with shop and sales teams, and maintain accurate paperwork. The role requires operating in a non-air-conditioned environment at times and a rotating on-call schedule.

You will handle phones and emails, ensure racks and tools are correctly staged, and participate in project action plans.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of dispatch experience preferred.

Responsibilities

• Comply with all NOV Company and HSE policies and procedures.
• Complete all relevant company web-based training
• Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools.
• Responsible for the safe loading and unloading of downhole tools with a forklift onto various sizes of truck and trailer combinations, with utilizing overhead crane in shop.
• Participate in action plans for new projects as defined by dispatch manager.
• Assist with various tool reports such as, tools out, down and dirty and tools shipped.
• Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.
• Responsible for answering phones/emails promptly and giving updates on requests to internal or external customers,
• Responsible for keeping all incoming and outgoing racks organized and ensuring tools are on proper racks.
• Perform other work-related tasks as assigned by dispatch manager.

Skills

Multitasking

Professional communication

Customer service

Education

High school diploma or equivalent

Tools

MS Office (Excel, Word, Outlook)

Job description

JOB REQUIREMENTS:

• Able to work in a non-air-conditioned environment at times.
• Work schedule will vary month to month due to tool demands. Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.
• Must be able to be on call at various times as scheduled by dispatch manager.
• Able to communicate professionally with internal and external customers.
• Able to multitask and prioritize tasks as needed.
• Able to work with various personalities.

BEHAVIORAL COMPETENCIES:

• Integrity and Trustworthy
• Interpersonal Savvy
• Perseverance
• Collaboration
• Drive for Results

TECHNICAL COMPETENCIES:

• Must be able to with MS office programs (Excel, Word, Outlook) and willing to learn our company
  systems TAT and EDS

Qualifications

EDUCATION & EXPERIENCE QUALIFICATIONS:

• High school diploma or equivalent preferred
• 2years of dispatch experience preferred

Responsibilities

PRIMARY RESPONSIBILITIES:

• Comply with all NOV Company and HSE policies and procedures.
• Complete all relevant company web-based training
• Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools.
• Responsible for the safe loading and unloading of downhole tools with a forklift onto various sizes of truck and trailer combinations, with utilizing overhead crane in shop.
• Participate in action plans for new projects as defined by dispatch manager.
• Assist with various tool reports such as, tools out, down and dirty and tools shipped.
• Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.
• Responsible for answering phones/emails promptly and giving updates on requests to internal or
  external customers,
• Responsible for keeping all incoming and outgoing racks organized and ensuring tools are on proper
  racks.
• Perform other work-related tasks as assigned by dispatch manager.