Dispatcher

TopView Sightseeing; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Une entreprise de tourisme à New York recherche un coordinateur d'opérations quotidiennes pour gérer la logistique des bus et optimiser la communication des équipes. Le candidat idéal sera organisé, avec d'excellentes compétences interpersonnelles et une capacité à prendre des décisions sous pression, tout en garantissant la sécurité des employés et des clients. Offrant un environnement de travail dynamique, cette position est parfaite pour apprendre et évoluer au sein d'une compagnie en pleine croissance.

Benefits

Weekly bonus incentives

Employee discounts

Health insurance

Paid training

Qualifications

• Capacité de lire des cartes et de comprendre les schémas de circulation de NYC.
• Détails d'organisation et capacité à jongler avec plusieurs tâches.
• Connaissance de Manhattan et de la région métropolitaine de New York est un plus.

Responsibilities

• Coordination des bus pour les opérations quotidiennes.
• Maintenir une communication constante à l'aide de radios et de chats en ligne.
• Surveillance de la sécurité des employés et des invités.

Skills

Organizational Skills

Interpersonal Skills

Communication

Decision Making

Tools

Google Office Applications

Job description

Full Job Description
TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Tea Around Town, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors.

TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers.

Responsibilities:

• Coordination of buses for daily operations
• Use radio and online chats to maintain constant communication
• Coordinate with and support colleagues, bus operators, supervisors, and managers to execute the day-to-day operations
• Be responsible for company equipment
• Promote a culture of positivity
• Monitor the safety of employees and guests
• Conduct and submit various reports as assigned

Requirements:

• The ability to read maps and understand NYC traffic patterns
• Outstanding interpersonal and communication skills
• Organized and attentive to detail but also able to multitask
• The ability to make informed decisions and remain calm in stressful situations
• Willingness to work on weekends and holidays
• Willingness to work early AM shifts or late PM shifts as needed
• The ability to work with google office applications, e.g., docs, sheets, email, chat
• Knowledge of Manhattan and the New York Metropolitan area is a big plus.

Job Type: Full-time
Pay: $20-$22 per hour

Benefits:

• Weekly bonus incentives
• Employee discounts
• Health insurance
• Paid training