Dispatcher - Brooklyn

TopView Sightseeing; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

TopView Sightseeing seeks a full-time operations coordinator to manage daily bus coordination in New York City. The role entails supporting bus operators and ensuring safety for both employees and guests. Candidates should possess strong communication skills and a solid understanding of NYC traffic patterns. A dynamic work environment and various benefits, including health insurance and bonuses, are offered.

Benefits

Weekly bonus incentives

Employee discounts

Health insurance

Paid training

Qualifications

• Ability to read maps and understand NYC traffic patterns.
• Willingness to work weekends and holidays.
• Knowledge of Manhattan and the New York Metropolitan area is a plus.

Responsibilities

• Coordinate daily bus operations and communication.
• Support colleagues and maintain company equipment.
• Monitor safety of employees and guests.

Skills

Communication Skills

Organizational Skills

Multitasking

Tools

Google Office Applications

Job description

Full Job Description
TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Tea Around Town, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors.

TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers.

Responsibilities:

• Coordination of buses for daily operations
• Use radio and online chats to maintain constant communication
• Coordinate with and support colleagues, bus operators, supervisors, and managers to execute the day-to-day operations
• Be responsible for company equipment
• Promote a culture of positivity
• Monitor the safety of employees and guests
• Conduct and submit various reports as assigned

Requirements:

• The ability to read maps and understand NYC traffic patterns
• Outstanding interpersonal and communication skills
• Organized and attentive to detail but also able to multitask
• The ability to make informed decisions and remain calm in stressful situations
• Willingness to work on weekends and holidays
• Willingness to work early AM shifts or late PM shifts as needed
• The ability to work with google office applications, e.g., docs, sheets, email, chat
• Knowledge of Manhattan and the New York Metropolitan area is a big plus.

Job Type: Full-time
Pay: $20-$22 per hour

Benefits:

• Weekly bonus incentives
• Employee discounts
• Health insurance
• Paid training