Dispatcher

Mccno; New Orleans (LA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Mccno in New Orleans, LA is seeking staff to support event setup and operations. You will dispatch crews, log requests, and ensure staffing coverage for events.

The role requires basic computer skills, reliable communication, and the ability to work nights, weekends, and holidays as needed. Prior experience in housekeeping or venue setup is valued.

Qualifications

• High School diploma or better required.
• 1-2 years related experience and/or training in housekeeping and set-ups in a convention, hotel and/or large multi-purpose facility or equivalent combination of education and experience.

Responsibilities

• Dispatch crew to assigned locations for equipment needed for event setup.
• Follow up on the completion of requests and relay issues to event management.
• Maintain file log of all calls and injury reports.
• Process labor on a daily basis by checking in MCCNO employees and contract employees ensuring adequate shift coverage.
• Monitor time sheets for discrepancies.
• Ensure contracted employees are biometrically enrolled in time-keeping system.
• Ensure daily time sheets are submitted to People Services timely and accurately.
• Ensure that incoming staff report to the appropriate supervisor and work area in a timely manner.
• Assist Facility Operations staff with routine and non-routine tasks as directed.
• Maintain record of departmental key holder.
• Maintain office supply inventory and ensure staff have access to needed supplies at all times.

Skills

Customer service

Communication

Time management

Education

High School or better

Tools

Microsoft Word

Microsoft Excel

Job description

Description

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

Receive calls, maintain and log information and requests in order to disseminate information to appropriate staff and ensure efficient operations.

• Dispatch crew to assigned locations for requested equipment needed for event setup.
• Follow up on the completion of requests and relay any issues to event management.
• Maintain file log of all calls and injury reports.

Process labor on a daily basis by checking in MCCNO employees and contract employees ensuring adequate shift coverage.

• Monitor time sheets for discrepancies.
• Ensure contracted employees are biometrically enrolled in time-keeping system.
• Ensure that daily time sheets are submitted to People Services in a timely and accurate manner.
• Ensure that all incoming staff reports to the appropriate supervisor and work area in a timely manner.

Assist Facility Operations staff with routine and non-routine tasks as directed.

• Maintain record of departmental key holder.
• Maintain office supply inventory and ensure that the staff have access to needed supplies at all times.

Computer Skills

• To perform this job successfully, an individual must have a basic proficiency in Microsoft Word and Excel.

Other Skills and Abilities

• Prioritize and plan work activities, use time efficiently, perform under minimal supervision and work irregular/extended hours as necessary including nights, weekends and holidays.
• Maintain a high emphasis on customer service and possess excellent communication skills.

Qualifications

Education

Required

High School or better.

Experience

Required

one to two years related experience and/or training in housekeeping and set-ups in a convention, hotel and/or large multi-purpose facility or equivalent combination of education and experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.