Dispatcher

New Orleans Public Facility Mngt, Inc.; New Orleans (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

New Orleans Public Facility Mngt, Inc. is seeking a facilities coordinator to support event operations and staff logistics.

Responsibilities include receiving calls, logging requests, dispatching crew for equipment, and following up to close issues with event management. The role manages labor processes for MCCNO employees and contract staff, ensures accurate time sheets and biometric enrollment, and maintains reporting to supervisors.

Qualifications

• High School or better.
• 1–2 years related experience in housekeeping and setup in a convention, hotel and/or large multi-purpose facility or equivalent combination of education and experience.

Responsibilities

• Dispatch crew to locations for event equipment needed for setup.
• Follow up on requests and relay issues to event management.
• Maintain a file log of all calls and injury reports.
• Process labor daily by checking in MCCNO employees and contract staff.
• Monitor time sheets for discrepancies and ensure biometric enrollment.
• Ensure time sheets are submitted to People Services promptly.
• Ensure staff report to the appropriate supervisor and work area on time.
• Assist Facility Operations with routine and non-routine tasks.
• Maintain records of departmental key holders.
• Maintain office supply inventory to ensure access to needed supplies.

Skills

Microsoft Word

Microsoft Excel

Customer service

Communication

Education

High School or better

Job description

Description

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

Receive calls, maintain and log information and requests in order to disseminate information to appropriate staff and ensure efficient operations.

• Dispatch crew to assigned locations for requested equipment needed for event setup.
• Follow up on the completion of requests and relay any issues to event management.
• Maintain file log of all calls and injury reports.

Process labor on a daily basis by checking in MCCNO employees and contract employees ensuring adequate shift coverage.

• Monitor time sheets for discrepancies.
• Ensure contracted employees are biometrically enrolled in time-keeping system.
• Ensure that daily time sheets are submitted to People Services in a timely and accurate manner.
• Ensure that all incoming staff reports to the appropriate supervisor and work area in a timely manner.

Assist Facility Operations staff with routine and non-routine tasks as directed.

• Maintain record of departmental key holder.
• Maintain office supply inventory and ensure that the staff have access to needed supplies at all times.

Computer Skills

• To perform this job successfully, an individual must have a basic proficiency in Microsoft Word and Excel.

Other Skills and Abilities

• Prioritize and plan work activities, use time efficiently, perform under minimal supervision and work irregular/extended hours as necessary including nights, weekends and holidays.
• Maintain a high emphasis on customer service and possess excellent communication skills.

Qualifications

Education

Required

High School or better.

Experience

Required

one to two years related experience and/or training in housekeeping and set-ups in a convention, hotel and/or large multi-purpose facility or equivalent combination of education and experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.