Dispatcher

Talentify; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking an organized Administrative Assistant to support Facility Operations and event setup in New Orleans. You will handle calls, log requests, dispatch crew, monitor time sheets, and assist with routine tasks while maintaining excellent customer service.

Strong communication and basic Word/Excel skills are required; high school diploma is necessary. This role requires flexibility to work irregular hours, including nights and weekends.

Qualifications

• Basic proficiency in Microsoft Word and Excel.
• Strong communication and interpersonal skills.
• Ability to manage time and prioritize tasks.

Responsibilities

• Receive calls, log information, and disseminate to staff.
• Dispatch crew for event setup and follow up on requests.
• Monitor time sheets and biometrics for staff.
• Assist with routine facility tasks and maintain supplies.

Skills

Customer service

Communication

Time management

Education

High School

Tools

Microsoft Word

Microsoft Excel

Job description

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

Receive calls, maintain and log information and requests in order to disseminate information to appropriate staff and ensure efficient operations.

• Dispatch crew to assigned locations for requested equipment needed for event setup.
• Follow up on the completion of requests and relay any issues to event management.
• Maintain file log of all calls and injury reports.

Process labor on a daily basis by checking in MCCNO employees and contract employees ensuring adequate shift coverage.

• Monitor time sheets for discrepancies.
• Ensure contracted employees are biometrically enrolled in time-keeping system.
• Ensure that daily time sheets are submitted to People Services in a timely and accurate manner.
• Ensure that all incoming staff reports to the appropriate supervisor and work area in a timely manner.

Assist Facility Operations staff with routine and non-routine tasks as directed.

• Maintain record of departmental key holder.
• Maintain office supply inventory and ensure that the staff have access to needed supplies at all times.

Computer Skills

• To perform this job successfully, an individual must have a basic proficiency in Microsoft Word and Excel.

Other Skills and Abilities

• Prioritize and plan work activities, use time efficiently, perform under minimal supervision and work irregular/extended hours as necessary including nights, weekends and holidays.
• Maintain a high emphasis on customer service and possess excellent communication skills.

Qualifications

Education

Required

High School

Experience

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.