Dispatcher

AmSpec Group; Mickleton (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

AmSpec Group is seeking a dispatcher to schedule and dispatch inspectors to locations per customer specifications, ensuring personnel suitability for each job and coordinating with Operations on coverage of actual and anticipated assignments.

The role requires coordinating with field personnel, customers, and laboratory staff, preparing schedules, and managing information flow to ensure timely service delivery. Strong communication and organizational skills are essential.

Qualifications

• Experience in petroleum, petrochemical or chemical industries including inspection/lab work.
• Bachelor or Associate degree preferred.
• Strong communication, organization and interpersonal skills; able to work under pressure.

Responsibilities

• Dispatch field personnel and ensure accurate job instructions.
• Prepare daily work schedules and emergency coverage scenarios.
• Relay work orders and information to field inspectors, lab staff, supervisors, and customers.
• Confer with customers to address questions, problems, or service requests as directed by Operations.
• Distribute field paperwork to Operations staff for updates and customer reports.
• Perform other field inspection/operations coordination duties as assigned.

Skills

Petroleum Industry

Inspection Experience

Communication Skills

Education

Bachelor or Associate degree preferred

Job description

Job Summary

Schedule and dispatch inspectors to appropriate locations according to customer specifications or needs. Ensure employee dispatched is suitable for job in question. Update and coordinate with Operations personnel regarding coverage of actual and anticipated jobs.

Job Summary

Schedule and dispatch inspectors to appropriate locations according to customer specifications or needs. Ensure employee dispatched is suitable for job in question. Update and coordinate with Operations personnel regarding coverage of actual and anticipated jobs.

Primary Duties And Responsibilities

• Responsible for dispatching of field personnel, ensuring accuracy of job instructions, matching qualified personnel with requirements of job and overall handling of assignments
• Prepare daily work schedules and emergency coverage scenarios
• Relay work orders, messages, and information to or from field inspectors, laboratory staff, supervisors and customers
• When instructed by Operations personnel, confer with customers in order to address questions, problems, and requests for service
• Responsible for the collection and distribution of field paperwork to Operations staff to allow them to prepare updates and reports for customers
• Other similar duties related to field inspection work and operations coordination as assigned by supervisor

Skills/Qualifications

Required Skills

• 1+ year experience in the petroleum, petrochemical, and chemical industry including actual hands on experience of inspection and/or laboratory work
• Bachelor or Associate degree preferred
• Good communication, organization, and inter-personal skills a must. Ability to work under pressure and react quickly

Working Conditions

Office Environment - possible shifts up to 12 hours - nights and weekends as required.

Required Experience

Physical Requirements

Ability to sit for extended periods of time.