Dispatcher

Aksarben Heating, Air Conditioning, Plumbing; Manassas (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental & vision

401(k) with company match

PTO + holidays

Company-paid life insurance

Career growth

Job summary

ARS-Rescue Rooter in Manassas, VA is seeking a dispatcher to coordinate service calls for HVAC, plumbing, and electrical work. This full-time, year-round position offers a pay rate of $20-$23 per hour with weekly direct deposit and benefits after 31 days.

Responsibilities include dispatching technicians, managing call flow from our service platform, scheduling, and assisting field teams with routing. The role requires in-office attendance daily and flexibility for rotating weekends and

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency with Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support routing.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.

Skills

Dispatch experience

Microsoft Office

Multi-line phone systems

Local geography knowledge

In-office daily attendance

Weekend rotations

Background check

Tools

Microsoft Office

Phone systems

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $20 - $23 per hour

Schedule: (MUST BE FLEXIBLE) Ability to work around business needs, including rotating weekends and shifts starting as early as 7am and ending as late as 9pm

Full-time, year-round work

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.