Dispatcher

AMR; Independence (MO); On-site; Full time

Job summary

A leading company in emergency medical services is hiring a Dispatcher in Independence, Missouri. The role involves managing ambulance requests, allocating resources, and ensuring accurate data entry. Ideal candidates should possess a high school diploma and communication skills. Join a compassionate team dedicated to quality medical care.

Qualifications

• Ability to communicate clearly via radio and telephone.
• Good typing skills with necessary speed and accuracy.

Responsibilities

• Understand and implement Emergency Medical Dispatch concepts.
• Allocate EMS resources and ensure accurate data entry.
• Relay instructions and maintain knowledge of company policies.

Skills

Communication

Typing

Multitasking

Education

High school diploma or equivalent

Job description

More Information about this Job

DISPATCHER

Starting at $20.90 / hour with credit given for experience

We're hiring a Dispatcher to receive, record, and effectively manage requests for ambulance assistance/transport from various sources.

Responsibilities:

1. Understand and adequately implement the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
2. Allocate EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
3. Be responsible and accountable for the completeness and accuracy of paperwork related to your position prior to completing your shift.
4. Ensure accurate and complete data entry for the shift, including State Run Report data entry as assigned.
5. Generate applicable reports and verify their accuracy.
6. Assist in locating scenes of incidents and selecting the safest, fastest routes using all available locator aids.
7. Relay instructions from supervisors, messages, and emergency information.
8. Maintain a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
9. Follow established parameters and formats when receiving requests for service.
10. Be knowledgeable about and properly use all equipment, including computers, printers, 911 equipment, recording devices, telephones, and other assigned equipment.

Minimum Qualifications:

• High school diploma or equivalent.
• Minimal medical training or telecommunications experience, or at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Ability to communicate clearly via radio and telephone.
• Ability to record, transmit, and report information accurately.
• Ability to manage multiple tasks simultaneously.
• Good typing skills with the necessary speed and accuracy for processing emergency and non-emergency calls.
• Basic understanding of computer applications.

Why Choose AMR?

AMR is part of Global Medical Response's (GMR) family of solutions. Our teams deliver compassionate, quality medical care, primarily in emergency and patient relocation services. Visit www.AtaMomentsNotice.com to see stories of how our employees provide care worldwide. Learn about our core values and explore our comprehensive benefits at GlobalMedicalResponse.com/Careers.

EEO Statement

Global Medical Response and its affiliated companies are an Equal Opportunity Employer, supporting veterans and providing reasonable accommodations for individuals with disabilities.

Check out our careers site benefits page to learn more about our benefit options.