Dispatcher

Lehigh Hanson Inc.; Houston, Northern (TX, KY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental plan

Vision plan

Prescription drug benefits

HSA

HRA

FSA

AD&D

Short/Long Disability

Life insurance

Paid bonding leave

Paid vacation

Paid sick leave

Paid holidays

Job summary

Heidelberg Materials North America is seeking a logistics coordinator to manage ready-mix concrete deliveries. You will schedule, communicate with drivers and plant teams, and ensure timely, safe operations while resolving issues for customers.

The role emphasizes accurate record-keeping, strong multitasking, and a collaborative approach in a predominantly on-site office environment. Flexibility to support business needs is expected.

Qualifications

• Experience coordinating deliveries in a fast-paced operational environment.
• Strong communication and customer service skills with a collaborative approach.
• Proficiency with dispatch, scheduling, or transportation management systems and related technology.

Responsibilities

• Coordinate and schedule ready mix concrete deliveries to meet customer and project requirements.
• Communicate with drivers, plant personnel, and customers to ensure safe, efficient, and timely operations.
• Monitor daily dispatch activities and adjust schedules to address changing priorities and production demands.
• Provide exceptional customer service by resolving delivery issues and responding to inquiries promptly.
• Maintain accurate dispatch records, order information, and operational communications.

Skills

Communication skills

Customer service

Dispatch scheduling systems

multitasking / prioritization

Safety awareness

Tools

Dispatch software

Scheduling software

Transportation management systems

Job description

Coordinate and schedule ready mix concrete deliveries to meet customer and project requirements.

Communicate with drivers, plant personnel, and customers to ensure safe, efficient, and timely operations.

Monitor daily dispatch activities and adjust schedules to address changing priorities and production demands.

Provide exceptional customer service by resolving delivery issues and responding to inquiries promptly.

Maintain accurate dispatch records, order information, and operational communications.

What Are We Looking For

Ability to coordinate multiple priorities in a fast-paced operational environment.

Strong communication and customer service skills with a collaborative approach.

Proficiency with dispatch, scheduling, or transportation management systems and related technology.

Sound problem-solving skills and the ability to make timely, informed decisions.

Commitment to safety, accuracy, and operational excellence.

Primarily office-based within a ready mix operations setting.

Frequent interaction with drivers, plant personnel, customers, and operations teams.

Fast-paced environment requiring adaptability, organization, and attention to detail.

May require flexibility in work schedules to support business and customer needs.

What We Offer

Hourly $25-$28/hr

• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Medical, Dental, and Vision along with Prescription Drug Benefits
• Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
• AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
• Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.

Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.