Dispatcher

OnTime Service; Hoover (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Paid holidays

Vacation

Training programs

Job summary

OnTime Service is hiring a Dispatcher to keep our field operations running smoothly in Hoover, AL. The role focuses on scheduling technicians, relaying job details to customers, and coordinating with vendors to ensure timely service.

The ideal candidate will have 1–2 years of dispatching or related experience, excellent communication, and the ability to work under pressure in a fast-paced environment. Office-based with company software is expected.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication and organizational skills are essential.
• Customer-focused mindset with a team spirit is expected.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Strong communication

Organizational skills

Customer-focused mindset

Team-oriented attitude

Education

High School Diploma or equivalent

Job description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Company

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage


• Paid holidays and vacation


• Ongoing training to develop your skills and advance your career


• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Dispatch technicians efficiently to customer locations


• Communicate job details between technicians and customers


• Process permits, schedule inspections, and coordinate with vendors


• Debrief technicians after jobs and update data in company software


• Handle administrative and reporting tasks as required


• Maintain accurate records and ensure smooth daily operations

What We’re Looking For

• High School Diploma or equivalent


• 1–2 years of dispatching or similar experience preferred


• Strong communication and organizational skills


• Ability to work efficiently under pressure in a fast-paced environment


• Comfortable working in an office-based role using company software and computers


• Customer-focused mindset with a positive, team-oriented attitude


• Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?