Dispatcher

reladynecareersplus; Glendale (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Health Savings Account

Job summary

RelaDyne is seeking a Dispatcher in Glendale, AZ to coordinate driver schedules, manage delivery routes, and ensure exceptional service for customers.

You will monitor routes, address scheduling conflicts, and communicate with drivers and internal teams while handling data entry and documentation. Flexible evenings and weekends may be required.

Qualifications

• Experience in dispatch, logistics, transportation, or customer service.
• Strong organizational and multitasking skills with ability to manage priorities.
• Excellent verbal and written communication; data entry and MS Office proficiency.
• Professional demeanor and customer-focused mindset; team oriented.
• Stable employment history and willingness to work nights/weekends/overtime.

Responsibilities

• Coordinate, schedule, and dispatch drivers based on orders and priorities.
• Ensure deliveries are safe, timely, and meet customer timeframes.
• Monitor routes and address scheduling conflicts or issues promptly.
• Communicate with drivers, customers, supervisors, and internal teams.
• Handle high volumes of calls and data entry with accuracy.
• Maintain dispatch records and transportation documentation.
• Inform team of schedule changes and daily updates.
• Support additional dispatch and logistics projects as assigned.

Skills

Dispatch experience

Logistics

Customer service

Communication

Data entry

MS Office

Attention to detail

Team player

Flexible schedule

Stable employment history

Tools

SmartLogix

SAP

Job description

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day.

We are seeking a Dispatcher to join our team. In this role, you'll be responsible for coordinating driver schedules, managing delivery routes, and ensuring customers receive exceptional service.

What You'll Do

• Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities
• Ensure deliveries are completed safely, efficiently, and within customer timeframes
• Monitor daily routes and proactively address scheduling conflicts or service issues
• Communicate effectively with drivers, customers, supervisors, and internal teams
• Handle a high volume of phone calls and data entry activities
• Identify priorities and utilize available resources to maximize operational efficiency
• Respond to customer inquiries, service requests, and delivery concerns in a professional manner
• Maintain accurate dispatch records and transportation documentation
• Keep drivers and team members informed of schedule changes and daily operational updates
• Support additional dispatch and logistics projects as assigned

What We're Looking For

• Experience in dispatch, logistics, transportation, customer service, or a related field
• Basic understanding of transportation operations; fuel transportation experience is a plus
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Excellent verbal and written communication skills
• Strong data entry and computer skills
• Proficiency with Microsoft Office applications
• Strong attention to detail and problem-solving abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Professional demeanor and customer-focused mindset
• Stable employment history
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed
• Must reside within a reasonable commuting distance of the assigned location

Preferred Qualifications

• Experience in fuel transportation dispatch
• Experience with dispatch software, preferably SmartLogix
• SAP experience
• Knowledge of transportation documentation, industry terminology, and DOT regulations

Why RelaDyne?

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Health Savings Account (HSA)
• Paid time off and company holidays
• Career growth opportunities within a growing national organization

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at [e-mail]