Dispatcher

RelaDyne LLC; Kansas City, Northern (MO, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Health Savings Account (HSA)

Paid time off

Job summary

RelaDyne is seeking a Dispatcher to coordinate driver schedules, manage routes, and ensure on-time, safe deliveries while delivering exceptional service.

The role requires strong organization, communication, and data-entry skills; experience in dispatch/logistics and proficiency with MS Office or dispatch software is a plus. This full-time position offers competitive pay and benefits.

Qualifications

• Experience in dispatch, logistics, transportation, or customer service.
• Basic understanding of transportation operations; fuel transport is a plus.
• Strong organizational and multitasking abilities to manage priorities.
• Excellent verbal and written communication; data entry proficient.
• Proficiency with Microsoft Office and dispatch software a plus.

Responsibilities

• Coordinate, schedule, and dispatch drivers based on orders and priorities.
• Ensure deliveries are safe, efficient, and meet customer timeframes.
• Monitor routes and address scheduling conflicts or issues.
• Communicate with drivers, customers, supervisors, and internal teams.
• Handle high volume phone calls and data entry tasks.
• Identify priorities and use resources to maximize efficiency.
• Respond to inquiries and delivery concerns professionally.
• Maintain dispatch records and transportation docs.
• Inform team of schedule changes and updates.
• Support additional dispatch and logistics projects as needed.

Skills

Dispatch experience

Logistics

Customer service

Organizational skills

Communication skills

Data entry

Computer skills

Microsoft Office

Attention to detail

Team player

Tools

SmartLogix

SAP

Job description

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day.

We are seeking a Dispatcher to join our team. In this role, you'll be responsible for coordinating driver schedules, managing delivery routes, and ensuring customers receive exceptional service.

What You'll Do

• Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities
• Ensure deliveries are completed safely, efficiently, and within customer timeframes
• Monitor daily routes and proactively address scheduling conflicts or service issues
• Communicate effectively with drivers, customers, supervisors, and internal teams
• Handle a high volume of phone calls and data entry activities
• Identify priorities and utilize available resources to maximize operational efficiency
• Respond to customer inquiries, service requests, and delivery concerns in a professional manner
• Maintain accurate dispatch records and transportation documentation
• Keep drivers and team members informed of schedule changes and daily operational updates
• Support additional dispatch and logistics projects as assigned

What We're Looking For

• Experience in dispatch, logistics, transportation, customer service, or a related field
• Basic understanding of transportation operations; fuel transportation experience is a plus
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Excellent verbal and written communication skills
• Strong data entry and computer skills
• Proficiency with Microsoft Office applications
• Strong attention to detail and problem-solving abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Professional demeanor and customer-focused mindset
• Ability to work a flexible schedule, including nights, weekends, and overtime as needed
• Must reside within a reasonable commuting distance of the assigned location

Preferred Qualifications

• Experience with dispatch software, preferably SmartLogix
• SAP experience
• Knowledge of transportation documentation, industry terminology, and DOT regulations

Why RelaDyne?

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Health Savings Account (HSA)
• Paid time off and company holidays
• Career growth opportunities within a growing national organization

AtRelaDyne,you'llfind more than just a job-you'lldiscover a career with a company that valuespeople, teamwork, and growth .Apply today and join the team driving the future of reliability.

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at [e-mail]

Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.