Dispatcher

Veolia WTS; Frederick (MD); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company is seeking a Dispatcher/Scheduler in Frederick, Maryland. The role involves coordinating field inspectors, ensuring compliance, and providing excellent customer service. Ideal candidates should be self-motivated and possess strong organizational skills. Opportunities for advancement are available for those eager to learn.

Qualifications

• Ability to work in a fast-paced environment.
• Must be team oriented and proactive.

Responsibilities

• Directing/scheduling field inspectors and communicating with clients.
• Dispatching work orders and monitoring inspectors.

Skills

Customer Focus

Problem Solver

Organizational Skills

Interpersonal Skills

Tools

MS Office

Job description

Job Description

We are currently seeking a Dispatcher/Scheduler with or without experience in Inspection scheduling to conduct the deployment and routing of 50+ field inspectors daily. The ideal candidate must be self-motivated, energetic, and responsible. Opportunities to advance for those with an ambition to do so and are eager to learn.

• Work with the Dispatch Team to ensure compliance of work instructions to the field employees in order to provide an efficient and productive work environment,
• Provide optimum customer service to clients and accurate records of job status updates.
• This position is responsible for directing/scheduling field inspectors as well as daily communication with our clients.
• Dispatch work orders and details to inspectors daily thru phone call and email
• Provide updates and follow up on jobs for numerous construction projects
• Monitoring inspectors, handling paperwork, entering correct information into the system

Qualifications:
Qualifications

• Proficient in MS Office/computer literate
• Ability to work in a fast-paced environment
• Must be customer focused and team orientated
• Proactive, self-starter, problem solver
• Ability to work with clients, operational staff, field and management
• Strong interpersonal skills
• Ability to handle multiple tasks concurrently
• Ability to prioritize while keeping an eye on detail
• Exceptional organizational skills
• Knowledge of NYC and the 5 boroughs a MUST

Additional Information

For more information, please visit www.socotec.us

Your information will be kept confidential according to EEO guidelines.

Salary Range: $50K-60K

SOCOTEC is an Equal Opportunity Employer.