Dispatcher

Fort Worth Mechanical Group; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Dispatcher to join their team in Fort Worth. This full-time, on-site role involves coordinating service calls, scheduling appointments, and ensuring a timely response to customer inquiries. The ideal candidate will possess strong communication and organizational skills, with a knack for multitasking in a fast-paced environment. If you're ready to contribute to a company that values quality workmanship and innovative solutions in HVAC and mechanical services, this is the perfect opportunity for you.

Qualifications

• Excellent communication and organizational skills are essential.
• Experience in customer service or dispatching roles is preferred.

Responsibilities

• Coordinate and dispatch service calls efficiently.
• Maintain accurate records of service requests and job statuses.

Skills

Communication Skills

Organizational Skills

Multitasking

Customer Service

Problem-Solving

Education

High School Diploma or Equivalent

Certification in Dispatching

Tools

Scheduling Software

Data Management Software

Job description

Company Description

Fort Worth Mechanical Group is a provider of commercial and residential HVAC and mechanical services in Texas. Specializing in designing, installing, and maintaining high-performance systems, we prioritize quality workmanship, safety, and innovative solutions to meet our clients' needs. Whether it's new construction, renovation, or emergency service, Fort Worth Mechanical Group delivers reliable results.

Role Description

This is a full-time on-site role for a Dispatcher located in Fort Worth, TX. The Dispatcher will be responsible for coordinating and dispatching service calls, scheduling appointments, and ensuring timely response to customer inquiries. Additionally, the Dispatcher will handle customer service tasks and maintain accurate records of service requests and job statuses.

Qualifications

• Excellent communication and organizational skills
• Ability to multitask and prioritize effectively
• Experience in customer service or dispatching roles
• Knowledge of HVAC or mechanical systems is a plus
• Proficiency in computer software for scheduling and data management
• Strong problem-solving abilities
• High school diploma or equivalent required
• Relevant certification or training in dispatching is beneficial

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Specialty Trade Contractors