Dispatcher

Blue Collars LLC; Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Wellness perks

Paid time off

Career growth

Tools for success

Job summary

Blue Collars is seeking a proactive Dispatcher in Charleston, SC to be the central hub for scheduling, communications, and field support. You’ll ensure service calls run smoothly, technicians are prepared, and customers stay satisfied.

Bring energy, creativity, and strong problem-solving to a fast-paced team. This role offers flexible hours, competitive pay, and opportunities for growth within a growing plumbing-focused business.

Qualifications

• Creative problem solving is essential: proactively improves processes.
• Excellent communication with customers and teams.
• Strong organizational skills to multitask.
• Team player with a collaborative mindset.

Responsibilities

• Master scheduling: assign jobs to technicians at the right time.
• Think creatively: propose scheduling and workflow improvements.
• Support technicians: provide necessary information and resources.
• Facilitate communication: connect technicians, customers, and office.
• Stay organized: monitor and adjust schedules.
• Deliver excellent customer care: be the friendly point of contact.
• Maintain accurate records: log requests and updates.
• Pitch in: assist operations, like ordering supplies.

Skills

Creative problem solving

Excellent communicator

Highly organized

Team player

Quick thinker

Job description

Join the Blue Collars Team as a Dispatcher!

Are you ready to step into a role where your energy, creativity, and problem-solving skills can shine every day?
At Blue Collars, we’re seeking a motivated and innovative Dispatcher to be the backbone of our operations.
If you thrive in fast-paced environments, love finding solutions, and enjoy working with a supportive, dynamic team—this is the opportunity for you.

About Blue Collars

We’re not your average plumbing company.
Specializing in commercial projects with a touch of residential work, we’re passionate about delivering exceptional service and continuously improving how we operate.
Blue Collars is built on innovation, teamwork, and a commitment to being the best in the business.

About the Role

As a Dispatcher, you’ll serve as the central hub for scheduling, communication, and field support.
You’ll play a vital role in ensuring our service calls run smoothly, technicians are set up for success, and customers remain satisfied.
This role isn’t just about keeping things moving—it’s about bringing fresh ideas to enhance processes, boost efficiency, and elevate the customer experience.

What You’ll Do

• Master Scheduling: Assign the right jobs to the right technicians at the right time for seamless operations.
• Think Creatively: Introduce new ideas to improve scheduling, communication, and workflow efficiency.
• Support Technicians: Ensure field teams have the information and resources they need to deliver top-tier service.
• Facilitate Communication: Act as the key connection between technicians, customers, and the office team.
• Stay Organized: Monitor and adjust schedules to maintain flow and anticipate needs.
• Deliver Excellent Customer Care: Be the friendly, professional point of contact our customers trust.
• Maintain Accurate Records: Document customer requests, service details, and job updates.
• Pitch In: Support team operations when needed—from ordering supplies to organizing events.

What We’re Looking For

• Creative Problem Solver: Proactive, innovative, and driven to improve.
• Excellent Communicator: Clear, professional, and approachable in all interactions.
• Highly Organized: Skilled at multitasking and maintaining structure.
• Team Player: Collaborative, dependable, and always willing to help.
• Quick Thinker: Thrives in fast-paced environments and stays calm under pressure.

Perks & Benefits

• Competitive Pay & Bonuses: We reward hard work and dedication.
• Flexible Hours: Enjoy a Monday–Friday schedule with optional weekend availability.
• Wellness Perks: Health insurance and gym memberships to keep you at your best.
• Paid Time Off: Recharge and take the time you need.
• Career Growth: Advance as Blue Collars continues to expand.
• Tools for Success: Access the latest systems and resources to help you excel.

Blue Collars – Built on Excellence. Driven by Teamwork.