Dispatcher

Menzies Aviation Careers; Burlingame (CA); On-site; USD 29,000 - 39,000; Full time

Job summary

Menzies Aviation in Burlingame, CA is seeking a Dispatcher to coordinate flight activity, relay information to pilots and ground handlers, and support gate planning. You will maintain flight logs, communicate updates, and assist with passenger services as needed.

Requirements include a valid US driver’s license, 1+ year dispatcher experience, high school diploma, ability to lift 70 lbs, pass pre-employment drug screening, and fluency in English.

Qualifications

• 1+ years of experience as a dispatcher.
• Must be 18 years of age or older.
• Pass pre-employment drug screen and testing.
• Ability to read, write and speak English fluently.
• Must be able to lift 70 lbs repetitively.
• Must be comfortable working in all weather conditions.
• FBI background and US Customs Seal required.
• Must be available and flexible to work variable shifts including weekends and holidays.

Responsibilities

• Distribute incoming air traffic information to pilots/ground handlers.
• Communicate flight release and fuel load information to operations.
• Maintain flight logs and schedules.
• Coordinate with billing for services and compile information for each flight and final bill.
• Assist with passenger services as required.
• Assist with gate assignment planning.

Skills

English fluency

Dispatcher coordination

Education

High School diploma

Driver's license

Job description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Dispatcher will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.

What you will be doing

• Distribute incoming air traffic information to pilots/ground handlers
• Follow up with updated information as received
• Communicate flight release and fuel load information to appropriate operations
• Maintain lines of communication with line operations and air carriers though the use of two‑way radios
• Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
• Maintain flight logs and update flight schedules
• Make arrangements for accommodation when flight delays occur
• Assist in the planning and control of the gate assignment
• Assist with passenger services as required
• Recommend weight and balance preparation in accordance with airline requirements
• Comply with the Stations’ attendance and tardiness standards
• Perform other duties as assigned.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Possess valid US driver's license with a clean driving record
• 1+ years of experience as a dispatcher
• Must be 18 years of age or older
• Pass pre‑employment drug screen and all pre‑employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma, GED or six months’ experience as an Operations Agent
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations

Pay: Hourly $24.39 USD Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Qualifications

Education

Required

High School or better.

Experience

Required

1+ years of experience as a dispatcher

Licenses & Certifications

Required

DRIVERS LICENSE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.