Dispatcher

Academy Bus; Braintree (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Supplemental coverages

401K plan

Paid Time Off

Holiday Pay

Job summary

Academy Bus in Boston, MA is seeking a Dispatcher to join a cross‑functional team and maintain clear communication between staff and customers. The role offers growth within the largest privately owned transportation company in the U.S.

You will review schedules, monitor service performance, and coordinate with terminal leadership and customer service to ensure safe, efficient operations. Evening and weekend availability is required; at least 1 year in scheduling/operations within bus or motor

Qualifications

• At least 1 year of scheduling or operations experience in bus or motor coach industry.
• Available to work evenings and weekends.
• Computer proficiency with MS Outlook and Excel.

Responsibilities

• Review schedules and requests
• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Skills

Scheduling experience

Evening/weekend availability

Tools

MS Outlook

Excel

Job description

Job Details

As a Dispatcher at Academy Bus, you will join a cross‑functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This role is located at our Boston, MA location.

Earn $20.00 per hour.

Shift

• Thursday-Sunday
• 12:30pm-11:00pm

Requirements

• At least 1 year of scheduling or operations experience in bus or motor coach industry
• Must be available to work evenings and weekends
• Computer proficiency, including experience with MS Outlook and Excel

Responsibilities

• Review schedules and requests
• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Desired Qualities

• Ability to manage in a fast paced, high change work environment
• Solid internal and external customer service skills
• Organized, analytical and drive for results
• Instinct for process improvement
• Ability to work independently and as part of a team

Health Insurance And Benefits Offered Include

• Medical, Dental, Vision, Prescription, and Life insurance
• Supplemental coverages
• 401K plan
• Paid Time Off & Holiday Pay

Academy is an EEO.